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Customer Engagement Tactics in the Age of Covid Banking

With the requirement of social distancing for banks and credit unions now a reality, they are being pushed to meet rising demands for digital solutions.


The requirement of social distancing is now a reality for banks and credit unions with rising demands for digital solutions from the public, customers and employees.Whether your organization is moving to an appointment-only model for mandatory in-branch visits or providing remote access to advisors through video or phone conferencing, it’s become clear that the customer expectations and the engagement landscape will continue to change. Are you prepared?

In This Webinar, You Will Learn:

  • How banks and credit unions can transition through Covid-19 – without jeopardizing customer satisfaction and loyalty
  • Tactics to help banks and credit unions implement a ‘connect from anywhere’ engagement model.
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