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The Connected Financial Services Report

Why do customers switch banking providers? What are they looking forward in a digital experience? This Salesforce report breaks it down.


Why do customers switch banking providers? What are they looking forward in a digital experience?

Over 6,000 customers around the world share why they switch financial services providers, what they look for in digital and in-person experiences, and how they feel about technologies like artificial intelligence.

This report from Salesforce details the opportunities every banker needs.

2023 Report Promo - Salesforce (The Connected Financial Services)

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