What Technologies Will Move From Hype to Reality in Banking?
Emerging technologies are transforming banking, presenting unprecedented opportunities for growth, innovation and customer engagement.
Emerging technologies are transforming banking, presenting unprecedented opportunities for growth, innovation and customer engagement.
Q2 and Rocket Mortgage announce collaboration on a mortgage-as-a-service solution that integrates digital simplicity and human engagement.
Despite emphasis on data and the deployment of many artificial intelligence solutions, banking is far from achieving the full benefits of AI.
To be future-ready, it’s critical for financial institutions to remember core customers, leverage existing talent and have strong leadership.
Investment in marketing technology allows organizations to use data and insights across channels and throughout the entire customer journey.
WeBank uses data, artificial intelligence, cloud technology and the blockchain to grow customers and revenues at an unequalled pace.
The industry's big players have made massive investments in digital transformation, giving them the upper hand. But at what cost to banking?
Banks are not delivering the personalized solutions and advice expected by consumers during current challenging economic times.
Customers expect their bank to know them, provide easy and transparent services and to use data to anticipate their personalized needs.
Many bank tech companies try to sell the vision of what they can provide as opposed to a compartmentalized solution meeting a specific need.
Banks that invest in digital banking transformation and a skilled workforce will be prepared for times of economic uncertainty.
Customers who view their bank only in terms of efficient transactions are the least loyal and most likely to open a new account elsewhere.
Build a modern credit card strategy that balances profitability and risk, adopts the latest technology and delivers the customization that cardholders demand.
Read More about Navigating Credit Card Issuing in an Uncertain Economic Environment
Banks improving productivity and investing in strategic growth will emerge from an economic downturn more future-ready than the competition.
Banks must create an easy and efficient digital experience and differentiate their brand by using data and insights to increase engagement.
The metaverse will open doors for new business models. To maximize the value of the metaverse, banks must link the virtual to the real world.
Personalized, proactive experiences are what consumers want in banking. Data and analytics are ways to deliver, but progress lags badly.
Personalization strategies not only support improved results in customer acquisition and cross-selling. They are now a basic expectation.
Adding a checking account to the Marcus' offerings will make this 6 year-old brand a formidable player in the digital-only banking ecosystem.
Innovation is not only about front-end, online experiences, but technologies, processes and bank leadership changes that must be mastered.
Banks and credit unions must provide data-driven personalized solutions that help consumers become more financially secure.
BofA is counting on huge increases in digital engagement through new products and channels to translate into increased market share.
Banks use data, analytics and technology to satisfy the need to be nimble. But that's just half the digital transformation needed for growth.
83% of FI leaders agree investing in AI is essential for 2024 but how you leverage AI is instrumental in success and meeting customer expectations.
Read More about Navigating the Role of AI in Financial Institutions