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Archive for WaMu

Retail Banking Loyalty, Image Decline 4 Years Straight

June 24th, 2010

For a fourth consecutive year, customer loyalty and perceptions of brand image among retail banking customers continue to decline, primarily due to low marks in

Best of the Web: 2020, WaMu, Mobile, Digital

April 18th, 2010

STUDY What makes for an ideal banking relationship A survey of nearly 4,000 U.S. banking customers found that fewer than 50% of customers were highly

Datahead: Brand More Important Than Rates, Products

September 08th, 2009

The Ugly Downside of Bank Bashing Ads

August 17th, 2009

If financial marketers spend enough time telling people their industry sucks, consumers will believe it.

In Brief: Young Money | RDC First | Name Game

July 20th, 2009

Survey Says… Brand image matters most for bank shoppers Young Money: Insights into Gen-Y’s perspective on money and budgeting Iconic Irony: Ads from financial institutions

Snapshots: Great stories you might have missed

May 28th, 2009

Here’s what’s been making the news in the financial industry lately. Click on the hotlinked summaries to read the full story. Actions or Words? Ads

The Post-WaMu Blues: Chase Has Lost ‘That Lovin’ Feeling’

May 07th, 2009

By Freddy J. Nager Founder, Atomic Tango So my longtime bank, Washington Mutual (WaMu), recently got taken over by megabank Chase. ‘Twas a sad day

Snapshots: Quick hits from around the financial industry

April 20th, 2009

Bribes: one way to buy deposits National Bank of Kansas City is offering a free $50 Lowe’s Gift Card for opening a personal checking account.

Why Chase Killed WaMu’s ‘Occasio’ Retail Concept

April 15th, 2009

It’s been known for months that JP Morgan Chase planned to replace Washington Mutual’s innovative retail branch design with a much more traditional model. Now

Massive Bank Failures Must Be on the Way

March 09th, 2009

$500 billion FDIC bailout forebodes massive failures Late last week, the U.S. Senate proposed to allow the FDIC to borrow as much as $500 billion

In brief: snapshots and stories of interest

January 28th, 2009

WaMu holds a wake for its brand Listen to a fascinating podcast from NPR’s “All Things Considered.” WaMu is laying off more than 9,200 employees

Headlines, snapshots and misc. stories of interest

December 17th, 2008

Here are recent stories of interest from around the web. Click on the hotlinked headlines to read more. Credit cards linked to Fidelity, Schwab accounts

Headlines, snapshots and misc. stories of interest

November 19th, 2008

Here are recent stories of interest from around the web. Click on the hotlinked headlines to read more. Article blames WaMu problems on ‘café-style’ branches

Meltdown Marketing: Ads from October

November 04th, 2008

October 2008 was one of the roughest ever for the financial industry. Now that October has passed (and thankfully so), let’s take a minute to

Snapshots, headlines and stories of interest

October 27th, 2008

Here are recent stories of interest from around the web. Click on the headlines to read the full story. National City’s rivals planning feast If

WaMu: “A trillion dollars! Whoo hoo!”

September 30th, 2008

Here’s a new print ad running in WaMu markets that, considering the situation, is pretty darn good. The ad’s copy reads: “WaMu has a bright

Stories worth sharing – September 29, 2008

September 29th, 2008

Here are recent stories of interest from around the web. Click on the hotlinks to read the full story. MELTDOWN FALLOUT Marketing 180° “Credit” out,

WaMu Seized, Deposits Go to JP Morgan

September 25th, 2008

Breaking News – Thursday, September 25, 2008 The FDIC just seized all the assets of Washington-based thrift, WaMu, making it the largest bank failure in

What is WaMu LIVE!?

August 14th, 2008

Entering its second year, WaMuL Live!, is a customer-appreciation promotion for all WaMu bank card holders that focuses on music and entertainment perks. The microsite