NAFCU 46th Annual Conference | July 9-13
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Archive for Umpqua

Best Of The Web: Big Data | Gamification | Social Media Credit Scores

Best Of The Web: Big Data | Gamification | Social Media Credit Scores

Big data lead some banks to ‘new silk roads,’ but most sit idle on a goldmine of data. Maybe they should toy around with gamification instead... 39 stories total!

 
10 Of The Best Banking Brands To Watch

10 Of The Best Banking Brands To Watch

There are some bank brands that consistently pop onto The Financial Brand’s radar. Here are 10 you want to study. Whenever you hear their names, you should pay attention.

 
In Brief: Loan Growth? | $60 Debit Fee | Overdrafts, Credit Debts Rise

In Brief: Loan Growth? | $60 Debit Fee | Overdrafts, Credit Debts Rise

Is loan growth even possible in this environment… BofA to slap debit card users with $60 in annual fees… Overdraft fees and credit card debt both on the rise… Plus 24 more headlines.

 
Creative Showcase: Icicle Tricycle | Mariachi Band | Bad Habits | Rickshaw

Creative Showcase: Icicle Tricycle | Mariachi Band | Bad Habits | Rickshaw

Looking for some fresh, clever and creative ideas in retail bank marketing? Take a look at these 16 marketing projects from banks and credit unions around the world.

 
Umpqua Bank Debuts Next-Generation Store Model

Umpqua Bank Debuts Next-Generation Store Model

Umpqua continues to evolve its branch design with a huge green interactive ribbon called the "Discover Wall."

 
In Brief: Dress Code | Glitches & Tweets | 30 Worst Mortgages

In Brief: Dress Code | Glitches & Tweets | 30 Worst Mortgages

UBS dress code tackles short skirts, underwear, discreet makeup… Analyzing NAB’s response to a crisis on Twitter… Plus 17 other stories.

 
5 Ways Financial Institutions Can Use Social Media*

5 Ways Financial Institutions Can Use Social Media*

Five examples of specific situations where social media can be beneficial...along with some significant caveats.

 

In Brief: Hello Branch 2.0 | Checking Webinar | Fun PR

Here are the articles, blog posts and other links from around the web that caught The Financial Brand’s attention this week. Click on hotlinks to read the full story. Bye Bye Tellers… Hello Branch 2.0

 
Spy on Your AdWords Competitors with SpyFu

Spy on Your AdWords Competitors with SpyFu

Look up what any bank or credit union in the world spends on Google AdWords advertising.

 
Creative Showcase: Sex Appeal, PURLs and Houseplants

Creative Showcase: Sex Appeal, PURLs and Houseplants

Rabo Bank uses sex appeal… A credit union uses PURLs… Umpqua gives away plants…

 
Free WiFi? Yes. Cappuccino Hangouts? No Way.

Free WiFi? Yes. Cappuccino Hangouts? No Way.

Every now and then, someone in the financial industry suggests transforming branches into hangouts. Most recently, the author of a Bank Innovation article wondered why banks and credit unions don’t follow in Starbucks’ footsteps, becoming

 

In Brief: Cut the crap, shark fin soup, HelloWallet…

Every week, The Financial Brand shares articles, websites and other links relevant to financial marketers. This week, there were 10 stories from around the web that caught The Financial Brand’s attention. Click on the hotlinked

 
Umpqua Unveils New ‘Neighborhood Store’

Umpqua Unveils New ‘Neighborhood Store’

Umpqua Bank opened what it describes as a “boutique store” last month in Northwest Portland, Oregon. Umpqua calls the 1,385-square-foot store its first “neighborhood store” offering “banking, innovation and a place to connect with the

 
12 Technology Trends Shaping Financial Marketing

12 Technology Trends Shaping Financial Marketing

Here are some of the major innovations and significant online/technology trends that financial marketers should watch in the coming years. (Please note: This is by no means intended to be a comprehensive or definitive list.)

 
Make Promos Out of Money You Already Give Away

Make Promos Out of Money You Already Give Away

The announcement from JP Morgan Chase that its retail banking arm is giving away $5 million to charities via a Facebook promotion signals an emerging trend in how financial institutions allocate their corporate donations. By

 
Save Hard. Spend Smart.

Save Hard. Spend Smart.

“We believe in the idea that retirement, vacations and optimism are still very doable, and we’re initiating the ‘Save Hard, Spend Smart’ movement to prove it.” – Umpqua Bank The centerpiece of Umpqua’s “Save Hard,

 
Twitter Is White Hot in the Financial Industry

Twitter Is White Hot in the Financial Industry

“Twitter is very hot right now. There’s been a major uptake in activity.” – James McGovern, Corporate Insight Twitter is ablaze in the financial industry right now. The popular Web 2.0 tool is spreading like

 
Snapshots: Quick hits from around the financial industry

Snapshots: Quick hits from around the financial industry

Bribes: one way to buy deposits National Bank of Kansas City is offering a free $50 Lowe’s Gift Card for opening a personal checking account. TCF Bank just announced their $50 Free Cash Checking Campaign.

 
Umpqua Bank’s Branch of the Future

Umpqua Bank’s Branch of the Future

The much-admired Umpqua Bank has created this fascinating video depicting one possible vision of the (very near?) future of financial services. Take a look: What’s particularly interesting about the video is the absence of narration.

 

“Better sameness” vs. true differentiation

“The challenge is that most banks have a long legacy of product-centric, ‘everything for everybody’ ways of thinking. This leads to decision-making and resource commitments that reinforce ‘better sameness’ rather than true differentiation.” – Frank