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Bancography | Branch Planning, Marketing research, Brand Strategy, Products & Profitability

Archive for tellers

19
Put the ‘Milk’ in the Back of Your Branches

Put the ‘Milk’ in the Back of Your Branches

August 31st, 2010
Examine 3 flawed floor plans and learn why tellers/transactions belong in the back of branches.  
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What Would You Find If You Went ‘Undercover?’

What Would You Find If You Went ‘Undercover?’

February 15th, 2010
If you aren’t watching CBS’s new show Undercover Boss Sunday evenings, you should be. It’s an eye-opener about the kind of cultural disconnects that can