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Bancography | Branch Planning, Marketing research, Brand Strategy, Products & Profitability

Archive for RBS

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In Brief: E*Trade Superbowl Baby | Banks vs. CUs | Social Struggles

In Brief: E*Trade Superbowl Baby | Banks vs. CUs | Social Struggles

E*Trade runs a print ad promoting YouTube videos of Superbowl spot... Banks and credit unions have different marketing strategies... Plus 33 more headlines.  
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In Brief: OWS Guerilla Stunt | Banking Instincts | Social Strategies

In Brief: OWS Guerilla Stunt | Banking Instincts | Social Strategies

Occupy Wall Street installs very real-looking guerilla signs on a BofA branch… How consumer banking behaviors evolve… And 30 other headlines.  
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The Top 35 Banks on Facebook

The Top 35 Banks on Facebook

The top 35 banks on Facebook claim nearly nine million fans among them. Of those, 71%, or 6,259,027 fans, belong to the top three. But  
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The Online IQ of Retail Banks: Feeble or Genius?

The Online IQ of Retail Banks: Feeble or Genius?

An NYU study quantifies the digital competence of 17 retail banks, scoring each on an IQ scale. The full report includes a number of fascinating  
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In Brief: Bad Service Fine | Free vs. Fee | Penny Pinchers

In Brief: Bad Service Fine | Free vs. Fee | Penny Pinchers

BofA wrestles with communications after website fails... UK bank fined £2.8 million for poor service… To fee or not to fee… These and 12 other  
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6-Pack of Awesome & Gorgeous Bank HQs

6-Pack of Awesome & Gorgeous Bank HQs

Cool, colorful, futuristic HQ facilities from ING, ANZ, Saxo, NAB Bendigo, RBS and more.  
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In Brief: Shut that barn door, Reg E video, BECU, more…

Every week, The Financial Brand shares articles, websites and other links relevant to financial marketers. This week, there were 16 stories from around the web  
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In Brief: Trust, The Death of Free Checking & More…

Every week, The Financial Brand shares articles, websites and other links relevant to financial marketers. This week, there were 14 stories from around the web  
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Big Banks Roll Out 14 Promises in ‘Customer Charter’

Big Banks Roll Out 14 Promises in ‘Customer Charter’

“This won’t happen overnight, but we will be open about our progress.” — Brian Hartzer, CEO RBS and NatWest In an effort to repair a