Archive for ING Direct
Branch Showcase: 12 Concept Designs From Around The World
A massive collection of fascinating retail branch concepts -- nearly 100 photos of a dozen different projects spanning 11 different countries in 6 continents. A must see!
Banks Make Customer Experience Gains, But Credit Unions Are Crushing It
The banking industry has steadily improved their customer service and satisfaction scores over the last three years, but credit unions are way in the lead.
Now Hiring: Barclays, ING Direct, RBC, Citadel FCU
A rundown of 15 good marketing jobs from around the world in retail banking -- everything from a head of "Experience Research" at Barclays in London to VP positions at credit unions.
Branch Showcase – ING Pumpkin | NAB Test Lab | Robot Greeter
This big portfolio of 10 branch design projects from around the world includes 32 photos and two videos.
Best Of The Web: Big Data | Gamification | Social Media Credit Scores
Big data lead some banks to ‘new silk roads,’ but most sit idle on a goldmine of data. Maybe they should toy around with gamification instead... 39 stories total!
Financial Marketing News: GoBank, USAA’s Mobile Account Opening
What's making the news this week? GoBank's name-your-fee checking account has everyone abuzz. And USAA is using mobile cameras to open new accounts. These stories, and 28 others.
Best Of The Web: USAA | Top 5 Trends | Cafe Crazy | iPhone Apps
What makes USAA unique… Top 5 retail banking + tech trends… Capital One goes crazy with new cafés… Top 20 financial apps… Forty headlines in total!
Capital One Drops ING Direct Ball, Triggering Reactions… And Fears
The loss of one of banking's most popular brands has sparked a strong public reaction. Would anyone squeal if your brand disappeared tomorrow?
ING Direct Mobile App Encourages Savings Through Small Sacrifices
ING Direct's latest mobile banking tool helps consumers turn small everyday purchases into big savings goals.
In Brief: Goodbye ING, BofA Trash, Gen-Y
The ING Direct brand may soon be toast... Trash dumped at BofA's doorstep... Gen-Y's financial lives dissected... Plus 41 more headlines.
Branch Showcase: Wine Bar, Virgin Money, iPad Kiosks
A collection of notable branch design in the retail banking sector, including a wine bar, a spartan whitewashed branch, and Virgin Money's first store.
The Most Successful Retail Banking Ads In 2010
Researchers studied over 500 bank ads in 2010 to determine which were the most successful and why.
My Savings Goals: Mental Accounting Trick Or Practical PFM?
A new automatic savings tool from ING Direct aims to breakdown behavioral barriers to savings, but is it really useful?
Best Brand Ads In Banking Convey Sense Of Trust, Study Says
Consumers conduct more revenue-generating activities when brand advertising focuses on trust-related issues. ING Direct, Chase, TD And Wells Fargo lead the way.
10 Of The Best Banking Brands To Watch
There are some bank brands that consistently pop onto The Financial Brand’s radar. Here are 10 you want to study. Whenever you hear their names, you should pay attention.
In Brief: Too Crooked To Fail | $4 Gas | Goodbye Pennies!
Is BofA too crooked to fail? ...At $4 per gallon, it's time to give fuel away in your promos …Canada cuts pennies from circulation. Plus 37 more headlines!
In Brief: Goodbye ING Direct | Hello Onboarding | Delivery Channels
Popular ING Direct brand to disappear… Does your organization have an onboarding program? …13 stories about delivery channels …plus 27 more headlines in financial branding.
Bigger Financial Institutions Need Better Social Media Tools
To monitor the social web, some financial institutions need a more sophisticated tool than what the free solutions around today offer.
Branch Showcase: Virgin | ING Express | Financial Spa
Virgin Money rolls out its first store… A credit union introduces its anti-bank branch… ING hits the road… Plus photos of five other branch experiences.
Black Friday & Cyber Monday: Who Says Banks Can’t Play Too?
2011 marks the third year in a row that ING DIRECT has held promotions on either Black Friday or Cyber Monday. This year, it's both.
