Archive for fees
Checking vs. Prepaid Cards: Threat or Opportunity?
Many banks worry prepaid will cut into their checking business. Some are diving in, while others are sitting on the sidelines, unsure how they want to play the game.
Mobile Tools, High Fees Quash Demand For Overdraft Protection
A combination of mobile banking and high fees and conspired to lower consumer demand for overdraft protection services.
Should Credit Unions Charge Membership Dues?
Arizona FCU just imposed a $3 monthly “contribution” on all members. Is this a smart strategy that attaches value to the concept of membership? Or will it backfire?
Should Banks Charge Fees For Check Writing?
Among consumers shopping for new checking accounts, interest in writing unlimited checks is declining. It's not a selling point anymore.
Making Checking Customers Feel Better About Paying Fees
When customers haven't had to pay for basic banking services for so many years, it may seem hard to believe but there are actually some things they are willing to pay for.
Best of the Web: Visual Trends | À-La-Carte Fees | Fate of Branches
A free webinar on visual trends in banking... Banks are getting creative with fee models... Pundits debate the fate of branch networks... 36 stories total!
The Tightrope Between Checking Fees And Consumer Defections
Retail financial institutions face a nasty decision: How to raise fee income without pissing off customers. This study by Deloitte looks at what kinds of fees consumers will swallow... and which ones they won't.
Consumer Hypocrisy Clouds Retail Branch Strategies
How many consumers insist on opening new accounts in branches? And yet how many never step foot in a branch again? The numbers are surprising.
Best of the Web: OWS Controversy, Deposits Soar, Mobile Forecasts
Bank lands in hot water over Occupy imagery in ads… Deposits outpace loans by $2 trillion… The future of mobile banking… 35 more headlines.
Credit Union Study Says Switchers Looking For Truly Free Checking
A study commissioned by Bethpage FCU reveals that consumers are looking for checking accounts with no hidden fees when choosing where to bank.
Insights Into Prepaid Card Market Yield Competitive Ammo
A study analyzing 52 reloadable prepaid cards gives marketing ammo to banks and credit unions on either side of the game.
Simpler Checking Disclosures Remove Confusion, Eliminate Hidden Fees
It takes 2+ hours to read the average bank's checking account disclosure form. But banks and credit unions can cut it down to 1-2 pages. If BofA can do it, so can you.
Free Checking Steps Closer To The Graveyard
The number of financial institutions offering free checking dropped by nearly half last year, putting the once-popular account on death row.
Banks Jack Fees As Credit Unions Cling To Free Checking
A pair of banking studies tell a tale of two fee models: banks are jacking fees and raising requirements, while credit unions desperately try to avoid following suit.
Who’s Using Banks? For What? Who’s Switching? And Why?
This massive Ernst & Young survey of nearly 30,000 bank customers around the world reveals a host of insights and patterns behind their behavior.
Canadians Less Satisfied With Their Banks
Canadian consumers aren’t happy with retail banks. Irritated by fees and concerned about reliability of banks, satisfaction scores are sagging.
Six In Ten Adults Don’t Know Prepaid Debit Cards Have Fees
Even while prepaid debit cards grow in popularity, many U.S. adults admit they aren't familiar with the fees associated with using them.
The Branch Paradox: Consumers Say One Thing, Do Another
Bank customers say they value having a bank branch close by, but nearly half visit their branch fewer than five times per year.
One In Five Consider Switching Banks, But Obstacles Hold Them Back
What's stops people from switching banks more than they do? And what can financial marketers do about it? This report has the answers.
Sears Financial Stops Charging Canadians Foreign Currency Fees
Canadians conduct a ton of business in the U.S., but paying fees to credit card companies for "foreign currency" transactions is annoying. Not anymore, with Sears Financial.
