Commonwealth Archive

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30 Gorgeous (and Simple) Banking Websites

More and more retail financial institutions are trying to liven up their online experience by redesigning website homepages with an emphasis on visual simplicity.

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Branch Showcase: The Hill, Lego Chopper, BofA’s Next-Gen Design

A collection of nine interesting and noteworthy branch design projects from banks and credit unions around the world — over 50 photos total!

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Cool Artwork Livens Up Call Center to Inspire Bank Staff

Financial institutions can sometimes forget how important call center staff are to their brand. But one bank just jazzed up its call center with amazing illustrations.

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Bank’s Redesigned Website Includes Crowdsourced Community Support Forum

The new website has a customer support section that will be built in part by consumers who will ask and answer their own questions.

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25 Of The Coolest Vehicle Designs From Banks And Credit Unions

Most financial institutions own a fleet of vehicles, and some even put a few stickers and graphics on them. But few go this far.

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Creative Showcase: Good/Bad Billboards, Qrossword, World Record

A pair of clever "teaser" billboards + two odd ones. Citi publishes a QR-code crossword puzzle. And an Aussie bank breaks a world record. 16 items total in this financial marketing portfolio.

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Best Of The Web: USAA | Top 5 Trends | Cafe Crazy | iPhone Apps

What makes USAA unique… Top 5 retail banking + tech trends… Capital One goes crazy with new cafés… Top 20 financial apps… Forty headlines in total!

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Best of The Web: Bank 3.0 | Mass Affluent | Superstorm Sandy

Banks struggle with Bank 2.0 as version 3.0 rolls out... Mass affluent an elusive target for banks... Banks use social during Superstorm Sandy... 46 headlines total!

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World’s 50 Safest Banks Include Few From U.S.

According to a study from Global Finance magazine, European banks are significantly safer than their American peers. Only five U.S. banks made the list.

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Commonwealth Bank’s Olympic Bomb Hoax Ad Blows Up In Its Face

The Aussie bank is forced to apologize after pulling an online ad depicting a bomb hoax outside an Olympic venue.

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In Brief: Big Data, Branch Strategies, Social Banking

Banks know everything about customers, but swiftly forget all of it… What's the future of branches… Is social banking on the way? Plus 29 more headlines.

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In Brief: Concept Branches | Facebook Ads | Twitter Citi

An article and a webinar on branch design trends... Should banks ‘Like’ Facebook ads... An interview and case study on Citi's Twitter strategy... Plus 26 more stories!

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Problems Plague Bank’s Big Teaser Campaign

Commonwealth Bank's latest campaign combines teaser ads with motivational poetry, but some consumers are choking on the message.

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Branch Showcase: Experimental Concept Stores & Flagship Designs

Banks explore a wide range of innovations in branches -- iPads, espresso bars, meeting pods, internet kiosks, and even custom scents -- in this photo essay with 50+ images.

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In Brief: Trust Paradox | 2012 Resolutions | Facebook National Bank

Consumers trust their own bank, but not banks in general… Experts offer advice for 2012... Will Facebook launch its own bank? Plus 33 more headlines.

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In Brief: Inertia | Facebook Frenemies | Dwolla | Cheapster

Inertia trumps bank customers' ire… Banks' love/hate relationship with Facebook… Dwolla revolutionizes payments… Plus 25 more headlines!

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Customers Crowdsource Innovations for Aussie Bank, Then Vote on Them

In an experiment of social media democracy, Commonwealth Bank is asking customers for product ideas. The best will win $10,000.

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Commonwealth Bank Opens ‘Vault’ on Facebook

This Facebook promotion -- an online treasure hunt using an offline metaphor -- lures people into learning more about the bank in exchange for $2,000 prizes.

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Branded YouTube Channels: Super Cool, Super Expensive

Ever wondered what's involved with getting one of those cool YouTube pages for your financial institution, with big, bold graphics, fancier interfaces and shorter URLs? Here's the scoop.

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In Brief: Debit Card Fee Test Fail | Social Media Backlash

Why didn't banks test debit card fees first? ...3 in 5 consumers have no interest in engaging with your brand online... Probably because they hate banks. 34 headlines this week.

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