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Bancography | Branch Planning, Marketing research, Brand Strategy, Products & Profitability

Archive for Branches

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UK Banks Feel Pressure as Satisfaction & Loyalty Sink

UK Banks Feel Pressure as Satisfaction & Loyalty Sink

June 07th, 2011
Banks' relationships with UK customers struggle, with Gen-Y being the hardest to please. The good news? Two-thirds use online banking at least weekly.  
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Readers Choice: 10 Most Popular Articles in 2010

Readers Choice: 10 Most Popular Articles in 2010

January 11th, 2011
The top ten stories from 2010, ranked by readers' visits. Social media, ATMs, branches and mobile topped the list.  
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Gen-Y Designs a Branch for Themselves

Gen-Y Designs a Branch for Themselves

October 20th, 2010
DBS got 80 entries in its “I-Designed-A-Branch” Gen-Y crowdsourcing contest. See the winners.  
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ABA Study: Consumers Prefer Online Banking

ABA Study: Consumers Prefer Online Banking

October 12th, 2010
Bank customers prefer internet banking vs. any other method. Branches are preferred by those ages 55 and over, and ATM popularity is down in all  
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People Bank Online, But Prefer Branches for Service

People Bank Online, But Prefer Branches for Service

October 04th, 2010
Find out what a study of 15,000 North Americans revealed about banking habits.  
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Notably Quotable: “I love to share everything on Twitter”

Notably Quotable: “I love to share everything on Twitter”

June 24th, 2009
 
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Headlines, snapshots and misc. stories of interest

Headlines, snapshots and misc. stories of interest

February 12th, 2009
Here are recent stories of interest from around the web. Click on the hotlinked headlines to read more. Dueling piggy bank messages To feed the  
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3 minutes. One cart. All you can grab.

3 minutes. One cart. All you can grab.

November 03rd, 2008
For the grand opening of three new in-store branches, OnPoint Community Credit Union held a supermarket sweepstakes. One person at each location won a 3-minute  
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Chebanca! (that must be Italian for “wow”)

Chebanca! (that must be Italian for “wow”)

October 15th, 2008
This branch design for Italian bank Chebanca! is about as radical a departure as you can get from the hallowed walnut-and-mahogany themes of yesteryear. Ultra-clean,  
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How to Build Relationships with Branch Avoiders

How to Build Relationships with Branch Avoiders

September 23rd, 2008
Be honest. If you didn’t work in the financial services industry, how often would you step foot in a branch? So how can financial institutions  
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Branding briefs for September 12, 2008

September 12th, 2008
Here are this week’s stories of interest from around the web. Click hotlinks for the complete story. Way2Save: Wachovia’s “rounded savings” program yields over 1,000,000  
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The “Convenience” Paradox

The “Convenience” Paradox

August 28th, 2008
Filene just released an interesting study called “Who’s Joining Credit Unions.” Of particular interest is data that suggests a paradox between how people feel about  
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Gen-Y twins, membership soars, ‘Rewards’ return, bees

August 15th, 2008
Here are this week’s branding and marketing stories of interest from around the web. Click hotlinks for the whole story. Texas Twins: Similar Gen-Y programs  
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An Interactive Virtural Tour of BankWest’s Cool Branches

An Interactive Virtural Tour of BankWest’s Cool Branches

August 12th, 2008
When BankWest in Australia expanded to the East Coast, they redesigned their branch prototype and gave it a total makeover. To tout their new retail  
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Look at Bangor Savings Bank’s Brand Identity

Look at Bangor Savings Bank’s Brand Identity

August 04th, 2008
The brand identity for Bangor Savings Bank illustrates many important principles of financial branding – consistency and focus among them.  
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The Future of Financial Branding

July 24th, 2008
Looking out 10 years at the landscape of financial brands, what will we see? Here's six trends in this two-part guest post from The Financial  
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