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Archive for ATMs

BofA Rolls Out ATMs With Live Teller Video Chat

BofA Rolls Out ATMs With Live Teller Video Chat

Bank of America launches interactive teller machines that link customers to real tellers with live video chats.

 
ATM Hands Out Wads Of Cash To Nice People

ATM Hands Out Wads Of Cash To Nice People

An ATM in Spain dispenses free cash to folks under the condition that they do something generous with it. Who was behind the stunt?

 
Wells Fargo ATMs Can Predict What People Want

Wells Fargo ATMs Can Predict What People Want

Using predictive analytics, Wells Fargo’s new ATMs present customers with an array of buttons all based on their previous transactions and preferences.

 
Consumer Hypocrisy Clouds Retail Branch Strategies

Consumer Hypocrisy Clouds Retail Branch Strategies

How many consumers insist on opening new accounts in branches? And yet how many never step foot in a branch again? The numbers are surprising.

 
Financial Marketing News: GoBank, USAA’s Mobile Account Opening

Financial Marketing News: GoBank, USAA’s Mobile Account Opening

What's making the news this week? GoBank's name-your-fee checking account has everyone abuzz. And USAA is using mobile cameras to open new accounts. These stories, and 28 others.

 
Best of the Web: OWS Controversy, Deposits Soar, Mobile Forecasts

Best of the Web: OWS Controversy, Deposits Soar, Mobile Forecasts

Bank lands in hot water over Occupy imagery in ads… Deposits outpace loans by $2 trillion… The future of mobile banking… 35 more headlines.

 
Prepaid Cards To Be Dispensed From ATMs Nationwide

Prepaid Cards To Be Dispensed From ATMs Nationwide

Visa prepaid cards will be available at ATMs across the U.S., following a successful pilot test.

 
In Brief: BofA’s Radical Patents, PFM Is Dead, Gag Order

In Brief: BofA’s Radical Patents, PFM Is Dead, Gag Order

BofA patents give glimpse at mobile video's radical future… PFM faces challenges… BofA makes social media silence condition on couple's refi… Plus 32 more headlines.

 
Killer Online Services Can Level The Playing Field For Smaller Institutions

Killer Online Services Can Level The Playing Field For Smaller Institutions

A study shows how technology is making it easier for credit unions to challenge big banks dominance in the “convenience” category.

 
Branch Showcase: Wine Bar, Virgin Money, iPad Kiosks

Branch Showcase: Wine Bar, Virgin Money, iPad Kiosks

A collection of notable branch design in the retail banking sector, including a wine bar, a spartan whitewashed branch, and Virgin Money's first store.

 
In Brief: Channel Challenges, Big Data Dilemma

In Brief: Channel Challenges, Big Data Dilemma

A series of articles explores everything from branches to Facebook, and financial marketers wrestle with the value of big data in social media. 36 headlines total.

 
ATM Cash Withdrawals Go Cardless With Mobile Banking App

ATM Cash Withdrawals Go Cardless With Mobile Banking App

RBS and NatWest customers can use the mobile banking app to request a 6-digit PIN they can enter at ATM to receive cash -- no debit card needed.

 
In Brief: Concept Branches | Facebook Ads | Twitter Citi

In Brief: Concept Branches | Facebook Ads | Twitter Citi

An article and a webinar on branch design trends... Should banks ‘Like’ Facebook ads... An interview and case study on Citi's Twitter strategy... Plus 26 more stories!

 
In Brief: Savings Lottery » To Branch, Or Not To Branch?

In Brief: Savings Lottery » To Branch, Or Not To Branch?

Another state legalizes prize-based bank accounts… Raddon Financial Group tackles the prickly subject of branching… Plus 30 more headlines in financial marketing.

 
Marketers Must Stress Security Of Mobile Banking Channels

Marketers Must Stress Security Of Mobile Banking Channels

When marketing mobile services, you must address people's fears by stressing security features. Security concerns are the #1 hot button preventing more people from adopting mobile banking channels.

 
Sneak Peek: US Bank’s Augmented Reality Branch, ATM Locator

Sneak Peek: US Bank’s Augmented Reality Branch, ATM Locator

US Bank is letting employees pilot test a snazzy new branch/ATM locator for iPhones that merges digital with reality in a virtually interactive world.

 
Branch Showcase: Experimental Concept Stores & Flagship Designs

Branch Showcase: Experimental Concept Stores & Flagship Designs

Banks explore a wide range of innovations in branches -- iPads, espresso bars, meeting pods, internet kiosks, and even custom scents -- in this photo essay with 50+ images.

 
In Brief: Bank Transfer Day | Chasing Unicorns | Couch Banking

In Brief: Bank Transfer Day | Chasing Unicorns | Couch Banking

Another study examines the impact of Bank Transfer Day… Searching for the ROI of social media is like chasing unicorns… Banking from home on iPads… and 39 other headlines.

 
In Brief: Trust Paradox | 2012 Resolutions | Facebook National Bank

In Brief: Trust Paradox | 2012 Resolutions | Facebook National Bank

Consumers trust their own bank, but not banks in general… Experts offer advice for 2012... Will Facebook launch its own bank? Plus 33 more headlines.

 
Mobile ATMs: Banks on Wheels

Mobile ATMs: Banks on Wheels

Financial institutions talking about themes like “community” or “convenience” should definitely consider deploying a mobile ATM. Here's some tips to help you shape the customer experience.

 
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