How the Mastercard/Visa Settlement with Retailers Could Remake the Payments Business
Settlement of a lawsuit that began in 2005 will shift the balance of power in how consumers pay merchants.
How FinWise Bank Plans to Survive the Storm in Banking as a Service
Attention to detail, being selective in new partners, and a shift to business-oriented fintechs are all part of the strategy.
How CFPB 1033 Charts the Future of Open Banking
Experts from Mastercard, Sidley and i2c share insights on leveraging CFPB 1033 for open banking initiatives, managing risks, seizing opportunities — and preparing for the future of open finance.
How to Master Deposit Pricing with Data-Driven Personalization
Bankers face a Catch-22: Pay more to retain balances and, in doing so, shrink margins and alienate investors — or pay less to maximize margins and risk shrinking your deposit base.
Decline in Fintech Funding Creates New Opportunities for Banks
Less fintech funding flow gives banks the opportunity to mature their use of existing tech — and forge funding opportunities of their own.
Why Banks Risk Data Chaos by Rushing Into AI for CRM
Poorly trained AI-driven CRM could lead to unchecked inaccuracies due to hallucinations, leaks of sensitive customer data, and create unintended discriminatory behavior.
How Can Banks Help Minority- and Women-Owned Businesses Cross the $1-Million Barrier?
Small businesses led by underrepresented demographic groups exhibit slower and less growth than those led by white owners. Banks may be able to help turn the tide with targeted awareness outreach and more lending options.
Credit Cards Fuel Big Banks’ Loan Growth Amid ‘Normalization’
Credit card lending boosts big banks' loan growth as consumer spending normalizes post-pandemic.
Banks Have This Major Edge. Can Credit Unions Catch Up?
With the lines blurring between the benefits of credit unions vs. banks, how can credit unions become more digitally competitive?
Intelligent Analytics: The New Frontier in Robust Landing Page Design
A proven three-step framework for building landing page experiences that engage and convert using AI-led tools and insights.
How to Fight for Your Marketing Budget Today … and All Year
Here are 6 strategies proactive financial marketers can use to parry the budget ax — and 5 responses to common management objections to maintaining marketing spend.
Move Over CMOs, Data-Driven Growth Marketers Are Taking Over
The evolution of the chief marketer from overseeing ads placements to product innovation is a sign of a new era in executive thinking that's blending sales, product and finance.
Fintechs’ Cool Factor vs. Banks’ Staying Power: Which Will Prevail Long-term?
Sleek fintech apps attract new customers, but traditional banks offer stability, guidance, and comprehensive financial services. Who will win the battle for long-term consumer loyalty?
How AI Generates Irresistible, Tailored Bank Marketing Messages
Generative AI is a powerful, efficient and persuasive tool banks can use for marketing at scale. That said, taking a strategic, human-centered approach is critical.
Attention to Branch Basics Can Stem Account Attrition
Dissatisfaction with banks could hike attrition in 2024. The solutions begin with simple behavioral adjustments in branches and call centers.
From Daunting to Doable: How Bankers Can Master Relationship Building on LinkedIn
Building new professional connections can be a challenge, but a manageable 15-minute daily strategy on LinkedIn can help bankers become known and trusted – and deliver prospects.
New Email Rules 2024: Marketers, Authenticate or Get Trashed
Email authentication is now mandatory in 2024. Comply with new identity verification requirements or face a deliverability headache.
Major Banks’ Mobile Apps Evolve into ‘Payment Central’ for Consumers
Major brands like U.S. Bank, Bank of America and Chase amp up payments capabilities in mobile apps, raising the bar for all providers.
Gen Zers Aren’t Going to College. Here’s What That Means for Banks.
Gen Zers are pursuing non traditional career paths. This could mean big changes for banks and credit unions.
Instant Payments: What FedNow Could Learn From Brazil’s Pix
Pix instant payments accelerated way beyond credit and debit in 2023. Growing popularity for digital wallets could give FedNow an opening.
JPMorgan CEO Calls for Social Media Cleanup, Doubles Down on AI, Cloud
In his annual management letter, Jamie Dimon, JPMorgan Chase chairman and chief executive, analyzes the impact of three key technologies.