Nearly 1,000 attendees converged on The Financial Brand Forum 2015 last month. See what you missed in this big recap with photos, video and more.

Branch Strategies Archive

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Is Beacon Technology Right For Retail Banking?

Beacon technology may have the potential to make the retail banking digital branch experience more rewarding.


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Bricks + Clicks: Building the Digital Branch in Banking

A new Digital Banking Report entitled, 'Bricks+Clicks: Building the Digital Branch,' provides insight into how branch banking must change.



FDIC Branch Report Ignores Impact of Digital Channel Shift

The FDIC erroneously concludes that high numbers of bank branches are justified despite significant drops in branch transactions.


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Radical Bank Branch Design Fuses Digital With Physical

Using the latest in digital technology, mBank's new branch design reduces costs, improves consumer engagement and increases sales.


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Branch Banking Shifting From Transactions to Interactions

Retail branches have evolved from their primarily transactional roots to support a better multi-channel sales and service experience.


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4 Essential Strategies for Branch Banking Survival

Today's bank branch is outdated and inefficient. To succeed, a rethinking of the foundation of branch delivery needs to take place.


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Bridging the Technology Gap: The Rise of the Universal Banker

It is hoped that the cross-trained 'universal banker' will provide the best in transactional and customer service functionality for banking.


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Banks Investing to Provide Omnichannel Experience

Leveraging new technologies and big data, banks and credit unions are investing to improve mobile, online and branch consumer experience.



Wells Fargo Uses $$ and Pop-Up Branches to Introduce Apple Pay

The use of pop-up branches and social media by Wells Fargo provided a low-cost way to introduce and promote their Apple Pay partnership.



7 Steps to ‘Branch of the Future’ Transformation Success

As financial institutions develop versions of the branch of the future, these seven strategies will improve the likelihood of success.


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Employee Mobile Enablement: Bank Mobility’s Third Wave

The concept of 'bring your own device' (BYOD) is new to banking but is in response to new technology and expectations of digital consumers.


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Are Your Bank Branches in a Death Spiral?

Using these performance-based metrics will help banks and credit unions determine the viability of keeping branches open.



Blow Up Your Old Banking Distribution Strategy

Banks and credit unions need to rebuild distribution models reflecting customers who use digital channels but want branch access as well.



Bank Branch Coverage Remains Unchanged, Even After Recent Closures

A new study finds that recent bank branch closings are not yet reflective of changes in consumer transaction behavior.



10 Ways iBeacon Can Improve Banking Sales & Service

Banks and credit unions can improve cross-selling and customer service by adding iBeacon technology to their branches.



One Third of Consumers Are Now Banking Without Branches

One in three Americans haven't visited a bank branch in the last six months. But half of all consumers still bank in person.



PNC Tests Multiple Concept Designs to Find Branch Sweet Spot

PNC is experimenting with its branch strategy, testing different concepts to find a new solution that will meet consumers' changing need.



Banks Can’t Close Branches Fast Enough

While branch closings are increasing, many more branches would be closed if there wasn't concern for public or governmental backlash.



The Myth of Branch Decline

For three years, more banks had closed more branches than they opened. But the trend reversed in 2013. Does it signal a new branch boom?



Death of Physical Branches: Is it Inevitable?

Are branches still relevant? Or are they doomed to the same fate as Blockbuster and Borders? This analysis looks at three perspectives.