Branch Strategies Archive

Megaphone

Wells Fargo Uses $$ and Pop-Up Branches to Introduce Apple Pay

The use of pop-up branches and social media by Wells Fargo provided a low-cost way to introduce and promote their Apple Pay partnership.

More

future_branch

7 Steps to ‘Branch of the Future’ Transformation Success

As financial institutions develop versions of the branch of the future, these seven strategies will improve the likelihood of success.

More

woman and man hands with smartphone and tablet pc

Employee Mobile Enablement: Bank Mobility’s Third Wave

The concept of 'bring your own device' (BYOD) is new to banking but is in response to new technology and expectations of digital consumers.

More

Aged Sorry We're Closed

Are Your Bank Branches in a Death Spiral?

Using these performance-based metrics will help banks and credit unions determine the viability of keeping branches open.

More

Bomb

Blow Up Your Old Banking Distribution Strategy

Banks and credit unions need to rebuild distribution models reflecting customers who use digital channels but want branch access as well.

More

open_closed[1]

Bank Branch Coverage Remains Unchanged, Even After Recent Closures

A new study finds that recent bank branch closings are not yet reflective of changes in consumer transaction behavior.

More

ibeacon

10 Ways iBeacon Can Improve Banking Sales & Service

Banks and Credit Unions can improve cross-selling and customer service by adding iBeacon technology to their branches.

More

lonely_branch

One Third of Consumers Are Now Banking Without Branches

One in three Americans haven't visited a bank branch in the last six months. But half of all consumers still bank in person.

More

pnc_bank_branch_icon

PNC Tests Multiple Concept Designs to Find Branch Sweet Spot

PNC is experimenting with its branch strategy, testing different concepts to find a new solution that will meet consumers' changing need.

More

closed_sign

Banks Can’t Close Branches Fast Enough

While branch closings are increasing, many more branches would be closed if there wasn't concern for public or governmental backlash.

More

myth_fact

The Myth of Branch Decline

For three years, more banks had closed more branches than they opened. But the trend reversed in 2013. Does it signal a new branch boom?

More

death_of_branches

Death of Physical Branches: Is it Inevitable?

Are branches still relevant? Or are they doomed to the same fate as Blockbuster and Borders? This analysis looks at three perspectives.

More

angry_fist

BofA Employees Picket Video Teller Technology

Video teller machines will cost jobs, protestors say. But their picketing won't stop the inevitable.

More

branch_addicts

Consumers’ Addiction to Branch Banking Hard to Shake

Consumers are reluctant to let go of branches. A national study reveals what consumers think about branches today, and why they keep clinging to brick-and-mortar channels.

More

generation_y

Young Consumers Need Bank Branches

Adults under 30 are less likely avoid bank branches than older consumers, and aren’t as interested in opening accounts online.

More

proud_woman

Women Switching Banks Need Branches More Than Men

One in four women over the age of 50 say branches are their primary concern when switching banks. How should financial marketers respond?

More

hammer_nail

New Branches Are Rarer, Smaller and More Expensive Than Ever

New branches are getting smaller, and there are fewer of them. They are one quarter the size they were in 2013, but they still cost $1.3 to build.

More

branch_design_trends

Trends in Branch Networks & Design

Here's a sneak peak at one chapter from a free, 100-page book on branch networks and the forces shaping branch design in the 21st century.

More

vip_banking_icon

Bankers Make House Calls in a Fleet of Mercedes Sedans

Admirals Bank cut its branches in half and leased a fleet of Mercedes instead. Now VIP customers don't go to the branch, the branch comes to them.

More

closed_sign

How Closing Branches Undermines Your ‘Community Banking’ Brand

Community banks and credit unions brag about “being local,” but what happens when they have to start closing local branches? Because that day is coming.

More