Social Media Archive

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Top 100 Most Liked Banks on Facebook

The top 100 bank on Facebook have a combined 27 million ‘Likes,’ adding 2.6 million new fans in Q4 2013. See how they rank.

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Top 100 Most Liked Credit Unions on Facebook

The top 100 credit unions on Facebook have a combined 2.5 million ‘Likes,’ adding 460,000 new fans in Q4 2013. See how they rank.

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Top 100 Banks Adding The Most New Facebook Likes

The top 100 banks with the most new ‘Likes’ collectively added 2,778,864 Facebook fans. Only two of the top 10 hail from the U.S.

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Top 100 Credit Unions Adding The Most New Facebook Likes

The top 100 credit unions with the most new ‘Likes’ on Facebook added 467,986 fans in Q4 2013, but 40% of those come from one… Navy FCU.

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Top 100 Banks On Twitter With The Most Followers

The top 100 banks on Twitter count nearly 2 million followers among them. Which banks have the most? Find out here.

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Top 100 Credit Unions On Twitter With The Most Followers

The top 100 credit unions have 241,102 followers among them — nearly half from the top 10 alone. Which ones have the most? Find out here.

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Top 100 Banks Adding The Most New Twitter Followers

The top 100 banks added 348,948 new Twitter followers in the fourth quarter of 2013, with the top 10 accounting 65% of that growth.

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Top 100 Credit Unions Adding The Most New Twitter Followers

The top 100 credit unions collectively added over 35,000 new Twitter followers in Q4 2013, but nearly 70% of those came from the top 10.

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Top 100 Most Active Banks On Twitter

The top 100 banks sent out more than 160,000 tweets in Q3 2014 — half of those coming from the top 10 most active banks.

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Top 100 Most Active Credit Unions On Twitter

The top 100 credit unions sent nearly 40,000 tweets in the fourth quarter of 2014. That's an average of more than two per day.

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Top 100 Hottest Bank & Credit Union YouTube Channels

In Q4 2013, the top 100 financial institutions generated over 34 million YouTube video views, but only 3.4% come from credit unions.

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Top 100 Most Watched Bank YouTube Channels

The top 100 banks on YouTube have racked up over 133 million video views, and have more than 100,000 subscribers between them.

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Top 100 Most Watched Credit Union YouTube Channels

The top 100 credit unions on YouTube have generated 5.7 million all-time video views — nearly 1 million in Q4 2013 alone.

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Credit Union’s ‘Pay Your Way’ Facebook Fan Appreciation Sweepstakes

Fans Credit Union ONE's Facebook page recently had the opportunity to win various gift cards in the “Pays Your Way Sweepstakes.”

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What Financial Marketers Need to Know About Facebook’s New Star Ratings Now

Facebook quietly rolled out a new feature that allows its users to publicly rate companies on a five-star scale. Here's what you need to know.

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Official FFIEC Guidelines for Social Media in Banking

Here are four highlights from the FFIEC's guidance on social media and how it affects banks and credit unions. Download your complete copy here.

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8 Lessons From JPMorgan’s Twitter Fail

JPMorgan suffered a severe public spanking after trying to host a town hall Q&A on Twitter. Here's what you can learn from their mistake.

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12 Questions: The Role, Relevance and ROI of Social Media in Banking

An interview with Sprinklr CEO Ragy Thomas about the role, relevance and ROI of social media in the retail banking industry.

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Banking Consumer Social Media Sentiment Report

What are consumers saying about banks and credit unions online? Here's the first in a series of quarterly social media sentiment reports in the banking industry.

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Lessons From 2 Million Bank & Credit Union Facebook Conversations

What can you learn when you crunch 1.9 million conversations between consumers and over 3,000 different banks and credit unions? Find out here.

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