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Technology Strategies Archive

‘Digital’ & ‘Omnichannel’ Remains Elusive in Banking

Few agree what 'digital' and 'omnichannel' means, even though many argue it is the future strategic framework in retail banking.

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Building a Better Delivery Model in Banking

Optimizing the value of physical and digital banking channels requires top-down management support and a channel agnostic perspective.

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With Fintech, If You Can’t Beat Them… Buy Them

Buying a technology company can speed innovation while improving a bank's or credit union's bottom line.

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Banks, Branches and Interactive Tech: The ‘Why’ vs. The ‘Wow’

Implementing interactive technology in your branches requires careful strategy and execution. Here are some key points to consider.

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The End of Banking As Usual

Financial institutions must address the needs of millennials who are willing to bank with technology and telecommunications companies.

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Does Augmented Reality Have A Place In Bank Branches?

There's a lot of buzz about augmented reality wearables like Google Glass, but can this virtual tech be leveraged inside branch locations?

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Does Your Big Data Strategy Need a Reality Check?

Big data provides the potential to increase revenues, decrease costs, improve operational efficiency and enhance the customer experience.

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Game of Thrones: Fintech Power Struggles in the Age of Digital Disruption

Changes in financial technology investments signal a major shift in power. Banks and credit unions must be prepared.

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BofA Employees Picket Video Teller Technology

Video teller machines will cost jobs, protestors say. But their picketing won't stop the inevitable.

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Wearable Banking: Banks Roll Out First Apps for Google Glass

Banks like Banco Sabadell in Spain and a handful of others have started launching the world's first banking apps for Google Glass.

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Bank’s Facial Recognition Software Reveals How People Really Feel About Money

Innovative, state-of-the-art software from a bank in New Zealand helps consumers uncover their true feelings about their finances.

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Today’s Mobile Banking Apps: Table Stakes or Cutting Edge

Banks and Credit Unions continue to develop new mobile banking apps to keep up with global innovation trends.

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The Mobile Moment: What It Takes To Win The Digital Wallet Race

Mobile wallets will revolutionize payments. But what do consumers know, what are they afraid of, and who are they counting on to provide what they want?

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Banks Ramp Up Investments In Innovation

Despite the economic downturn, banks around the world say they are pumping more investments into innovation.

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US Bank’s Wearable Wallet: Will It Flop or Not?

This blue bracelet not only lets you make contactless payments of $50 or less, it holds your medical information. But is it too weird and too ugly for widespread adoption?

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Take a Look Inside This Credit Union’s Digital Vault

To drive adoption of eStatements and other paperless communications, OEFCU has rolled out an online lock box as a free value-added service.

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RFID Chips Spell End to Branch Lines for High-Value Customers

When VIPs walk into Standard Chartered's new high-tech branch, an RFID chip automatically alerts the brand manager and relationship manager.

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Maximize Your Website by Humanizing It with Live Online Chat

An in-depth look at the issues involved with developing a chat strategy for your website — from people and processes to costs and technology.

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ATM 2.0: The Future of Self-Service

BBVA completely redesigned its ATMs from the ground up, pioneering what it calls the ATM of future.

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Meet PAT, FirstOntario’s Remote Video Teller

Video banking has been around for a few years now in the U.S., but FirstOntario Credit Union says it is the first in Canada to offer it. Much like an ATM, PAT…

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