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Market Research Firms

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Aité Group
Boston, MA
(617) 338-6027
An independent research and advisory firm focused on business, technology and regulatory issues in the financial industry.

Amplitude Research
Boca Raton, FL
(877) 225-7950
10+ years of experience in bank customer surveys and customer satisfaction measurement.

Mumbai, India
+91 22 3937 9999
Customized investment research services that includes equity research outsourcing, financial research outsourcing, economic research outsourcing and analytical support across asset classes, markets and client segments.

ath Power Consulting
Andover, MA
(978) 474-6464
A top research and strategy firm providing competitive intelligence, mystery shop studies, compliance auditing, survey research, employee development and strategic consulting to the financial services industry.

Birmingham, AL
(205) 251-3227

Bancography provides consulting services, software tools and marketing research to financial institutions in support of their branch, product and brand positioning strategies. Bancography offers branch planning and network optimization services in addition to Bancography Plan, a market analysis and branch planning tool. Bancography conducts primary marketing research to measure market and brand awareness, onboarding, satisfaction and attrition factors, and provides product and profitability assessments. Bancography also measures and evaluates an institution’s brand.

Send an email to Laura Levie, Marketing Director at Bancography.

Bank Trends
San Francisco, CA
(877) 717-6743
Designed specifically for community bank executives, Bank Trends provides in-depth peer group and trend analysis using Call Report data. This innovative application gives bankers an easy-to-use analytical tool to identify market opportunities and make quantitatively-supported strategic and tactical decisions.

Boston, MA
(617) 262-3120

Chicago, IL
(312) 546-3489
Competiscan tracks your competitors’ direct marketing activity. We are a full-service, competitive intelligence market research firm. Competiscan enables our clients to study communications activity by industry, company, and by piece or segmentation characteristic. Media channels tracked include Banner Ads, Direct Mail, Email, Mobile, Print, and Social Media.

Cornerstone Advisors
Scottsdale, AZ
(480) 423-2030
Managerial consulting firm performing selections, benchmarking, contract negotiations and strategic planning.

Corporate Insight
New York, NY
(212) 832-2002

Toronto, Ontario
(416) 493-6111

San Francisco, CA
(877) 717-6743
CU-metrics is the easiest way to visualize credit union performance! This web-based application provides in-depth peer group and trend analysis using 5300 Call Report data.

CUNA Research
Madison, WI
(608) 231-4027
Customized member and non-member surveys from CUNA.

Eris Strategy
Sydney, Australia
+61 2 9660 0827
Helping clients uncover sources of growth and improving their performance through improved communication performance, product development & service delivery.

Filene Research Institute
Madison, WI
(608) 231-8550

Financial Shop Solutions
Palm Beach, FL
(877) 578-7467
Financial Shop Solutions is a competitive market research company specializing in the financial services industry. We combine extensive industry knowledge and mystery shopping techniques to deliver quality information to your institution.

FIS Financial Information Systems
Austin, TX
(512) 858-0164
Financial data extracted from: FDIC, Federal Reserve, NCUA, and SEC filings. 40 quarters of full financials: Banks S&L’s, BHC’s, Credit Unions, M&A, and Branch Deposit market share. FIS Ratings, Officers, Custom Reports.

Forrester Research
Cambridge, MA
(866) 367-7378

IDC Financial Insights
Framingham, MA
(508) 620-5533
Offices around the globe.

Informa Research Services
Calabasas, CA
(800) 848-0218

Javelin Strategy & Research
Pleasanton, CA
(925) 225-9100
Strategic insights into customer transactions.

Mapa Research
London, UK
(+44) 020 7566 3940
Specializing in digital and mobile retail financial services research. Financial institutions across the world use our expertise to benchmark their services against competitors, and to discover innovative approaches in online and mobile banking.

Maritz Research
Fenton, MO
(636) 827-4000
Expertise in banking, credit card services, insurance, investment services, and wealth management, with a team of over 130 marketing research experts dedicated to financial services.

Market Rates Insight
San Anselmo, CA
(800) 275-5556

Member Research
Irvine, CA
(949) 756-0206
Specializing in credit union research.

Mercator Advisory Group
Maynard, MA
(781) 419-1700

Mintel Comperemedia
Chicago, IL
(312) 932-0600

The MSR Group
Omaha, NE
(402) 392-0755
Full-service market research company specializing in customer satisfaction measurement, brand awareness, and advertising and creative testing.

St. Louis, MO
(636) 898-8100
NewGround helps financial institutions master the power of their space–through strategy, design and implementation– to create next generation workplace and retail solutions. With offices throughout the United States, NewGround specializes in retail services, design and build, and digital signage and content for banks and credit unions.

New York, NY
(212) 953-4444

Online Banking Report
Seattle, WA
(206) 517-5021
Frequent in-depth examinations of issues critical to the online banking experience.

Pitney Bowes Software
United States
(630) 344-9030

Philadelphia, PA
(215) 979-8030
PeopleMetrics helps financial institutions transform the customer experience. Their cloud-based software platform helps these organizations listen to their customers and take immediate action every day. Mix in a world-class team of experts, and you’ve got the makings of a phenomenal customer experience.

Q Market Research
Eagan, MN
(651) 259-1155
Quality, cost-effective market research for banks and credit unions. Our deliverables are knowledge AND action.

Raddon Financial Group
Lombard, IL
(877) 723-3661

Research Optimus
(501) 588-4536
Research Optimus is a specialist provider of data analysis and research s-ervices, including market research, financial research, pharma research, and business analytics. For ten plus years, the company has been providing high-quality research and analytics services to clients across the globe.

Resultant Research
North Carolina
(336) 389-9315
Resultant Research is a wholly owns subsidiary of Stealing Share Inc., specializing in actionable bank marketing research designed to find opportunities for banking brands to grow and steal market share. Qualitative and quantitative research is our specialty. Survey development, facilitation, analysis, and strategic direction are all parts of our expertise.

Synergistics Research Corp.
Atlanta, GA
(800) 423-4229
Leading provider of syndicated consumer and small business marketing research intelligence for the financial services industry since 1981.

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