Market Research Firms

Aité Group

www.aitegroup.com
Boston, MA
(617) 338-6027
An independent research and advisory firm focused on business, technology and regulatory issues in the financial industry.

Amplitude Research

www.amplituderesearch.com
Boca Raton, FL
(877) 225-7950
10+ years of experience in bank customer surveys and customer satisfaction measurement.

ath Power Consulting

www.athpower.com
Andover, MA
(978) 474-6464
A top research and strategy firm providing competitive intelligence, mystery shop studies, compliance auditing, survey research, employee development and strategic consulting to the financial services industry.


Bancography

www.bancography.com
Birmingham, AL
(205) 251-3227

Bancography provides consulting services, software tools and marketing research to financial institutions in support of their branch, product and brand positioning strategies. Bancography offers branch planning and network optimization services in addition to Bancography Plan, a market analysis and branch planning tool. Bancography conducts primary marketing research to measure market and brand awareness, onboarding, satisfaction and attrition factors, and provides product and profitability assessments. Bancography also measures and evaluates an institution’s brand.

Send an email to Laura Levie, Marketing Director at Bancography.


Celent

celent.com
Boston, MA
(617) 262-3120


competiscanCompetiscan

www.competiscan.com
Chicago, IL
(312) 546-3489

Who is marketing to your customers and prospects? How often? Which segments? What are they sending? Competiscan tracks your competitors’ direct marketing activity. We are a full-service, competitive intelligence market research firm. Competiscan enables our clients to study communications activity by industry, company, and by piece or segmentation characteristic.

Media channels tracked include Banner Ads, Direct Mail, Email, Mobile, Print, and Social Media. Competiscan clients utilize our web-based search facility to help them understand what consumers, business owners, financial advisors, and insurance producers are viewing in the marketplace. Visit us at www.competiscan.com, or send us an email.


Cornerstone Advisors

www.crnrstone.com
Scottsdale, AZ
(480) 423-2030
Managerial consulting firm performing selections, benchmarking, contract negotiations and strategic planning.

Corporate Insight

www.corporateinsight.com
New York, NY
(212) 832-2002

Coresential

www.corsential.com
Toronto, Ontario
(416) 493-6111

CUNA Research

www.cuna.org/advice/custom_research
Madison, WI
(608) 231-4027
Customized member and non-member surveys from CUNA.

Filene Research Institute

filene.org
Madison, WI
(608) 231-8550

Financial Shop Solutions

financialshopsolutions.com
Palm Beach, FL
(877) 578-7467
Financial Shop Solutions is a competitive market research company specializing in the financial services industry. We combine extensive industry knowledge and mystery shopping techniques to deliver quality information to your institution.

Forrester Research

www.forrester.com
Cambridge, MA
(866) 367-7378

IDC Financial Insights

www.idc-fi.com
Framingham, MA
(508) 620-5533
Offices around the globe.

Informa Research Services

www.informars.com
Calabasas, CA
(800) 848-0218

Javelin Strategy & Research

www.javelinstrategy.com
Pleasanton, CA
(925) 225-9100
Strategic insights into customer transactions.

J.D. Power & Associates

www.jdpower.com/finance
Westlake Village, CA
(888) 537-6937
Publishers of broad studies relevant to bank and credit union marketers, including the Retail Banking Satisfaction Study.

Mapa Research

www.maparesearch.com
London, UK
+44 (0)20 7727 3130
Specializing in digital and mobile retail Financial Services research. Financial institutions across the world use our expertise to benchmark their services against competitors, and to discover innovative approaches in online and mobile banking.

Market Rates Insight

www.marketratesinsight.com
San Anselmo, CA
(800) 275-555

Member Research

www.memberresearch.com
Irvine, CA
(949) 756-0206
Specializing in credit union research.

Mercator Advisory Group

www.mercatoradvisorygroup.com
Maynard, MA
(781) 419-1700

Mintel Comperemedia

www.comperemedia.com
Chicago, IL
(312) 932-0600

The MSR Group

www.themsrgroup.com
Omaha, NE
(402) 392-0755
Full-service market research company specializing in customer satisfaction measurement, brand awareness, and advertising and creative testing.

NewGround

www.newground.com
St. Louis, MO
(636) 898-8100
NewGround helps financial institutions master the power of their space–through strategy, design and implementation– to create next generation workplace and retail solutions. With offices throughout the United States, NewGround specializes in retail services, design and build, and digital signage and content for banks and credit unions.

Novantas

www.novantas.com
New York, NY
(212) 953-4444

Online Banking Report

www.onlinebankingreport.com
Seattle, WA
(206) 517-5021
Frequent in-depth examinations of issues critical to the online banking experience.

PeopleMetrics

www.peoplemetrics.com
Philadelphia, PA
(215) 979-8030
PeopleMetrics helps financial institutions transform the customer experience. Their cloud-based software platform helps these organizations listen to their customers and take immediate action every day. Mix in a world-class team of experts, and you’ve got the makings of a phenomenal customer experience.

Q Market Research

www.qmarketresearch.com
Eagan, MN
(651) 259-1155
Quality, cost-effective market research for banks and credit unions. Our deliverables are knowledge AND action.

Raddon Financial Group

www.raddon.com
Lombard, IL
(877) 723-3661

Resultant Research

resultantresearch.com
North Carolina
(336) 389-9315
Resultant Research is a wholly owns subsidiary of Stealing Share Inc., specializing in actionable bank marketing research designed to find opportunities for banking brands to grow and steal market share. Qualitative and quantitative research is our specialty. Survey development, facilitation, analysis, and strategic direction are all parts of our expertise.

Synergistics Research Corp.

www.synergisticsresearch.com
Atlanta, GA
(800) 423-4229
Leading provider of syndicated consumer and small business marketing research intelligence for the financial services industry since 1981.

The Tower Group

www.towergroup.com
Boston, MA
(617) 488-2000

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