An independent research and advisory firm focused on business, technology and regulatory issues in the financial industry.
Boca Raton, FL
10+ years of experience in bank customer surveys and customer satisfaction measurement.
ath Power Consulting
A top research and strategy firm providing competitive intelligence, mystery shop studies, compliance auditing, survey research, employee development and strategic consulting to the financial services industry.
Bancography provides consulting services, software tools and marketing research to financial institutions in support of their branch, product and brand positioning strategies. Bancography offers branch planning and network optimization services in addition to Bancography Plan, a market analysis and branch planning tool. Bancography conducts primary marketing research to measure market and brand awareness, onboarding, satisfaction and attrition factors, and provides product and profitability assessments. Bancography also measures and evaluates an institution’s brand.
Send an email to Laura Levie, Marketing Director at Bancography.
San Francisco, CA
Designed specifically for community bank executives, Bank Trends provides in-depth peer group and trend analysis using Call Report data. This innovative application gives bankers an easy-to-use analytical tool to identify market opportunities and make quantitatively-supported strategic and tactical decisions.
Who is marketing to your customers and prospects? How often? Which segments? What are they sending? Competiscan tracks your competitors’ direct marketing activity. We are a full-service, competitive intelligence market research firm. Competiscan enables our clients to study communications activity by industry, company, and by piece or segmentation characteristic.
Media channels tracked include Banner Ads, Direct Mail, Email, Mobile, Print, and Social Media. Competiscan clients utilize our web-based search facility to help them understand what consumers, business owners, financial advisors, and insurance producers are viewing in the marketplace. Visit us at www.competiscan.com, or send us an email.
Managerial consulting firm performing selections, benchmarking, contract negotiations and strategic planning.
New York, NY
San Francisco, CA
CU-metrics is the easiest way to visualize credit union performance! This web-based application provides in-depth peer group and trend analysis using 5300 Call Report data.
Customized member and non-member surveys from CUNA.
Filene Research Institute
Financial Shop Solutions
Palm Beach, FL
Financial Shop Solutions is a competitive market research company specializing in the financial services industry. We combine extensive industry knowledge and mystery shopping techniques to deliver quality information to your institution.
IDC Financial Insights
Offices around the globe.
Informa Research Services
Javelin Strategy & Research
Strategic insights into customer transactions.
J.D. Power & Associates
+44 (0)20 7727 3130
Specializing in digital and mobile retail Financial Services research. Financial institutions across the world use our expertise to benchmark their services against competitors, and to discover innovative approaches in online and mobile banking.
Market Rates Insight
San Anselmo, CA
Specializing in credit union research.
Mercator Advisory Group
The MSR Group
Full-service market research company specializing in customer satisfaction measurement, brand awareness, and advertising and creative testing.
St. Louis, MO
NewGround helps financial institutions master the power of their space–through strategy, design and implementation– to create next generation workplace and retail solutions. With offices throughout the United States, NewGround specializes in retail services, design and build, and digital signage and content for banks and credit unions.
New York, NY
Online Banking Report
Frequent in-depth examinations of issues critical to the online banking experience.
Pitney Bowes Software
PeopleMetrics helps financial institutions transform the customer experience. Their cloud-based software platform helps these organizations listen to their customers and take immediate action every day. Mix in a world-class team of experts, and you’ve got the makings of a phenomenal customer experience.
Q Market Research
Quality, cost-effective market research for banks and credit unions. Our deliverables are knowledge AND action.
Raddon Financial Group
Resultant Research is a wholly owns subsidiary of Stealing Share Inc., specializing in actionable bank marketing research designed to find opportunities for banking brands to grow and steal market share. Qualitative and quantitative research is our specialty. Survey development, facilitation, analysis, and strategic direction are all parts of our expertise.
Synergistics Research Corp.
Leading provider of syndicated consumer and small business marketing research intelligence for the financial services industry since 1981.
The Tower Group