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Digital Banking Strategies Archive

Omnichannel Banking: More Than a Buzzword

As consumer banking channel preferences change, the best customers are using more channels to do their banking.

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Bank Switching Increases As Consumers Look For Better Mobile Capabilities

The importance of mobile banking capabilities helped push the bank switching rate up by more than 40% in the past six months.

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Wearable Banking Still Not Ready for Prime Time

Should banks and credit unions invest in wearable technology when consumers don't yet see an advantage to adding another banking device?

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5 Lessons Bankers Can Learn From WhatsApp

The purchase of WhatsApp by Facebook highlights the consumer trends that bankers must understand or risk becoming irrelevant.

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7 Reasons Mobile Money From T-Mobile Should Worry Bankers

Mobile Money from T-Mobile provides a free checking-type product that could eventually threaten the foundation of bank relationships.

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Mobile Banking + Discounts at Local Merchants = BaZing!

This mobile app helps banks and credit unions generate new fee income on their ordinary checking accounts.

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It’s Time to Reinvent Mobile Banking

Most banks and credit unions should completely reinvent their mobile banking offering to reflect the needs of the digital consumer.

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9 Strategies for Building a Great Mobile Banking App

Scott Bales shares how banks and credit unions can improve mobile banking application development.

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Banking 2020: Digital Channels Threaten Branch-Based Model

Consumers say they'll branches as much if not more than they do today. But all indicators suggest the tide is shifting to digital channels.

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My Digital Banking Nirvana

Combining the best mobile banking functionality offered globally would result in a best-in-class mobile banking application.

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The Engagement and Revenue Potential of Mobile Alerts

Mobile banking alerts increase engagement, lower servicing costs and provide potential revenue opportunities for banks and credit unions.

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Smarter Digital Banking Channels Drive Higher Customer Satisfaction and Revenue

Customers will sign up for additional banking products and services from the financial institutions with the best digital banking experiences

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Banking Innovation For The Fat-Fingered

Some of the best banking innovations use the camera functionality of the smartphone to simplify a customer's banking life.

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The Ultimate Mobile Banking Experience: Personalization

The ultimate mobile banking experience is about anticipating the customer’s next need and proactively offering smart assistance.

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3D Video Banking: A ‘Magical Experience’

Banks and credit unions are pushing the envelope of video banking with high-def, 3D technology and theater-quality surround sound systems.

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Top 10 Mobile Banking Mistakes

What are banks doing wrong in the mobile space? IBM's head of global channel transformation lays out the top 10 mistakes.

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Today’s Mobile Banking Apps: Table Stakes or Cutting Edge

Banks and Credit Unions continue to develop new mobile banking apps to keep up with global innovation trends.

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Rethinking the Multichannel Banking Experience

Differentiating banking channels by functionality is a better strategy than an omnichannel strategy where all channels are equal.

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Understanding the Mobile Banking Consumer

Financial marketers must better understand mobile banking users' preferences, and alleviate the fears of non-users.

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Banks Accelerate Mobile Banking Innovation

Banks around the world are innovating mobile offerings at breakneck speed. But what should the next generation of mobile banking look like?

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