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Digital Banking Report Archive

Achieving Advanced Financial Marketing Maturity

Most banking organizations continue to be in the early stages of financial marketing maturity, lacking big data and advanced analytic skills.

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Can Legacy Financial Institutions Replicate The Success of Fintech Banks?

Banking futurist Chris Skinner shares his insights on the impact of challenger fintech banks on the competitive landscape in the financial industry.

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Banks are Marketing Like It’s 1999

Smaller financial institutions are not keeping up with consumer demands and digital marketing capabilities.

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Can Challenger Fintech Banks Achieve Scale?

Challenger fintech banks will need to achieve scale to maximize both the cost- and feature advantages they have over legacy banking organizations.

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Financial Marketers Not Ready For The Future

Study reveals that financial institutions are using strategies from the past rather than the advanced technologies and digital media needed for the future.

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Report Analyzing Fintech Players Sparks Heated Controversy

An analysis of the players and strategies in the fintech battlefield ignited a massive debate, pouring fuel on an already controversial fire.

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The Challenger Bank Battlefield

An analysis of the strategies and market potential of over 30 fintech startups who are encroaching on traditional banking's turf.

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Freshly Redesigned ‘Digital Banking Report’ Website Unveiled

The redesigned Digital Banking Report website provides easy access to the best value for research in the financial services industry.

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Building a Better Experience in Banking

Brian Solis writes that a focus on digital channels, being customer-centric, and using a great design results in a better banking experience.

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Smash Your Silos For Customer Experience Success

The report, Improving Customer Experience in Banking, studies the CX maturity of banks and credit unions, providing strategies for success.

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Banking Needs a Customer Experience Wake-Up Call

Report on customer experience in banking provides insight into strategies, investment, effectiveness, challenges and measurement of CX.

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108 Financial Services Influencers to Follow

Listing of top global financial services leaders to follow on social media.

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Top 10 Retail Banking Trends and Predictions for 2017

Insights from a crowdsourced panel of 100 financial services leaders, industry analysts and banking providers from around the world.

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Top 10 Strategic Priorities for Banking in 2017

Improving the customer experience, using advanced analytics and reducing costs are the top three strategic priorities for banking in 2017.

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Millennials Won’t Wait for Banks to Understand Them

Despite the size and importance of the Millennial segment, traditional banking organizations still aren't providing the experience expected.

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Mid-Year Review of 2016 Retail Banking Trends and Predictions

A mid-year review of the status of the 2016 retail banking trends and predictions.

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Data Analytics Critical to Success in Banking

To succeed, financial firms of all sizes must embrace advanced data analytics and leverage consumer insights across the entire organization.

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Banking Fails to Deliver on the ‘Personalization Promise’

The banking industry is failing to deliver the level of personalization that the digital consumer demands according to a research study by The Digital Banking Report.

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Personalization in Banking: From Novelty to Necessity

Research provides deep insights on the gap between consumer expectations and banking's ability to provide personalized offers and communication.

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