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Kaching!
November 09th, 2011
Consumers can make payments via email, phone and Facebook with Commonwealth Bank's revolutionary new mobile app dubbed "Kaching." Does this signal the death of credit
Technology Archive
US Bank’s Wearable Wallet: Will It Flop or Not?
August 04th, 2011
This blue bracelet not only lets you make contactless payments of $50 or less, it holds your medical information. But is it too weird and
Take a Look Inside This Credit Union’s Digital Vault
May 30th, 2011
To drive adoption of eStatements and other paperless communications, OEFCU has rolled out an online lock box as a free value-added service.
RFID Chips Spell End to Branch Lines for High-Value Customers
February 21st, 2011
When VIPs walk into Standard Chartered's new high-tech branch, an RFID chip automatically alerts the brand manager and relationship manager.
Maximize Your Website by Humanizing It with Live Online Chat
January 05th, 2011
An in-depth look at the issues involved with developing a chat strategy for your website — from people and processes to costs and technology.
ATM 2.0: The Future of Self-Service
July 21st, 2010
BBVA completely redesigned its ATMs from the ground up, pioneering what it calls the ATM of future.
Meet PAT, FirstOntario’s Remote Video Teller
July 13th, 2010
Video banking has been around for a few years now in the U.S., but FirstOntario Credit Union says it is the first in Canada to
RBC Launches ‘myFinance Tracker’ PFM Platform
June 28th, 2010
The number of banks and credit unions integrating branded personal financial management (PFM) platforms from providers like Mint and Jwaala have helped these startups become
What’s That? A Calculator on Your Credit Card?
June 08th, 2010
It may look like a calculator, but it isn’t. It’s Visa’s CodeSure, a fraud-fighting technology that generates one-time passcodes for mutual authentication of online transactions.
Santander’s HQ: High-Tech Wonderland with Robotic Butlers
June 02nd, 2010
It’s called Santander City. This sprawling corporate HQ for one of Europe’s biggest banks is a visually stunning concept integrating advanced robotics, interactive design and
What Does Apple’s iPad Mean for Financial Marketers?
February 01st, 2010
Whenever Apple introduces a new product, everyone in every industry inevitably asks, “What does this mean to me?” For financial marketers, Apple’s introduction of the
12 Technology Trends Shaping Financial Marketing
January 11th, 2010
Here are some of the major innovations and significant online/technology trends that financial marketers should watch in the coming years. (Please note: This is by
BofA Takes Twitter to Next Level with CRM
November 05th, 2009
Bank of America has been working on a CRM solution to monitor and manage its Twitter-based customer service efforts. It appears the bank has teamed
Vantage CU’s Twitter 2.0 Banking Breakthrough
September 29th, 2009
Every time you start to think the financial industry’s fixation with Twitter may be easing, something completely new comes along and shakes things up. Like
ING Direct’s ‘Fee Tweeter’: First Ever Twitter Application
September 15th, 2009
ING Direct in Canada has launched Fee Tweeter, a new Twitter application that will automatically track and tally bank fees. The project is a new
Q&A: Digital Signage Is About “Local Relevance,” Not CNN
August 27th, 2009
The Financial Brand sat down with Nancy Radermecher, President of John Ryan, a global retail marketing agency specializing in total store messaging systems, to talk
Motion-Sensing Retail Window from Citizens Bank
February 10th, 2009
Using motion tracking, pedestrians can interact with the display, signaling birds to come flying in and drop coins, grow plants, create wind to blow the
