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Archive for the ‘Going Green’ category

LEED gold branch for a true-green credit union

Monday, May 4th, 2009

Columbia Credit Union is just about as green as financial institutions get. They have green business practices, an E-Go Green Auto Loan, a Living Green Mortgage and they have tips for greener living on their website. They even gave away a Mercedes Smart Car last year. So the decision to go green with branches was an easy one for this eco-conscious credit union.

Originally designed to the goal of LEED Silver, Columbia’s first green branch project ultimately attained the higher level LEED Gold certification, making it the first financial institution in Washington state certified at the Gold level.

To meet strict LEED standards, 75% of construction waste must be diverted from landfills. Builders must carefully separate scrap metal, wood and concrete for transport to certified recyclers in the nearby area. Construction sites must also be contained to protect drainage systems from soil runoff. Builders and subcontractors have to review material lists to ensure supplies contain the right percentage of post-consumer recycled content. For example, the recycled metals that makes up the siding on the Washougal branch may have come from recycled soda cans or automobiles.

For the new green BRANCH PROTOTYPE, Columbia tapped EHS Design and Weber Marketing Group. (Weber Marketing has its own LEED Gold certified headquarters in Seattle.)

The architects and interior designers at EHS Design developed a new green PROTOTYPE BRANCH prototype that leverages several abundant local resources — harvesting rainfall, maximizing natural daylight, and interacting with the temperate climate through auto-sensor controls and operable windows.

Weber Marketing created an “Eco-Tour” of the branch’s green features, where members can read about Columbia’s environmentally-friendly ways at different “stops” throughout the space (see the list of descriptions at the bottom of this article).

Weber Marketing’s financial MERCHANDISING team designed features that relied on sustainable hardware, green inks and completely recycled materials. Use of laminates and adhesives was minimized to reduce the impact on the environment. Some displays were made by applying water-based coatings directly to recycled substrates, thus avoiding harmful inks and pulp-based papers.

Columbia COO Steve Kenny says, “We’ve created a healthy environment for our members, a productive atmosphere for staff, and invested in a sustainable future that benefits everyone.”

Columbia expects its green branches will save up to 50% in energy costs along with 13,500 gallons of water every year.

The Washougal branch is just the first of multiple branches to come. Columbia has already completed its second LEED-certified branch.


Here’s an excellent 2-minute video detailing Columbia’s green BRANCH PROTOTYPE.

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“Iconic Pyramid Skylight
A skylight lets in natural sunlight, reducing the need for interior lighting.  It’s always a good idea to have signature architectural elements incorporated into the design of your branch exteriors.

“Porous concrete
Porous concrete in the parking lot aids proper drainage of the site prevents runoff from contaminating local bodies of water.

“Rainwater recycling
A cistern harvests rainwater for landscape irrigation and non-potable plumbing indoor use. This reduces the need for public water and lowers monthly water bills.

“Native plants and local materials
Native landscaping requires less frequent irrigation and fertilization. Stonework came from local quarries, requiring less energy to get to the construction site.

“The right stuff
All wood was certified by the Forest Stewardship Council, ensuring it was harvested in a way that protects the environment. FSC-certified lumber is used throughout the building.

“Fresh air
Vented windows provide natural ventilation, reducing the need for air conditioning and the amount of energy used during warmer days.

“A bright idea
Auto-dimming lights cut electricity use. Dimmers and compact fluorescent lighting (CFLs) drastically reduce the need for electricity. Columbia also purchases 100% of its energy from the local public utility’s‘Green Lights’ program, which supports the development of renewable energy.

“Breathe easy
Ensuring excellent indoor air quality is a key component of LEED certification. Paint, flooring and other finishes and materials should emit no- or low levels of volatile organic compounds (VOCs), which can irritate the eyes and respiratory system.

“Recycled and sustainable furniture
A table in the waiting area was made of lumber salvaged from urban parks and neighborhoods. Lounge chairs feature 100% post-industrial recycled fabric. Guest chairs were made from recycled seat belts. The staff’s furniture system is up to 69% recyclable at the end of its useful life. Most of the furniture was certified by Greenguard, ensuring high standards for indoor air quality.

“Corn cubes
The fabric on workstation panels comes from 100% renewable, corn-based fiber, making the fabric completely biodegradable. It’s naturally stain resistant, and it doesn’t hold odors. When finished with it, the fabric can be completely composted in just three days.

“Sustainable casework
Casework features Kirei board made from the leftover stalks of Sorghum plants, a food crop grown around the world. Other parts of the casework were made from wood industry waste and recycled wood fibers.


Green Branch® now a federally registered trademark

Monday, June 16th, 2008

“PNC has more certified green buildings than any company on Earth.”
PNC website

Here’s something interesting you might not have heard. Late last fall, the U.S. Patent & Trademark Office approved a federal trademark application from PNC Financial Services for the term ‘green branch.’

Reality Check: People are going to use the term “green branch” like people use Kleenex. Policing this term will be next to impossible. Fail to enforce a trademark — even once — and the USPTO may declare it null and void.

“Consumers want to do business with socially responsible companies and PNC is leading the way.”
Neil Hall,
Head of PNC Retail

Just the same, someone at Wachovia better pay attention. They plan to build only “green” financial centers by the end of this year, including 300 new “green branches” by 2010. This PNC trademark might force them to call their green branches something else, which would actually be a good thing from a branding perspective.

With over 40 LEED certified green branches, PNC is a long way ahead of Chase, who just built its first green branch last summer.

30 seconds on PNC’s green branches:

  • PNC claims to be the first U.S. bank to apply green building standards to all newly constructed or renovated RETAIL BRANCH offices.
  • PNC built the financial services industry’s first LEED Gold green building.
  • With 1,500 employees, PNC’s Pittsburgh operations center was the largest LEED-certified green building in the world when it opened in 2000
  • PNC says employee retention and satisfaction is as much as 50 percent better than traditional facilities.
  • Compared to traditional branches, energy usage is reduced 50 percent or more and water usage is reduced by 6,200 gallons a year.
  • PNC has a special page on its website celebrating the way the bank differentiates itself with green branches.

PNC branch interior PNC ‘green’ sign

Key Takeaway:

  • Only play the green card if you are truly leading the way in some category (as PNC does).

Get a green loan and a tree planted in your name

Saturday, February 9th, 2008

Point Loma Credit Union is planting trees in the name of every member who gets a “green” loan.

The credit union offers two kinds of green loans. One loan gives discounts for vehicles getting at least 32 MPG highway. The green car loans are also available for dual-fuel, electric, ethanol, natural gas and fuel-cell powered vehicles.

Point Loma CU ‘green’ loansThe credit union is also approving green personal loans for eco-friendly purchases such as:

  • Energy-efficient home upgrades
  • Energy Star appliances
  • Replacing existing windows with double-glazed, low-emissivity windows
  • Installing renewable energy sources like solar panels

For each green loan funded, PLCU will arrange for BeGreenNow.com to plant a tree in the member’s name.

Key Question: How paperless is the loan application and approval process?

‘Green’ call center credited for 43% reduction in turnover

Monday, January 28th, 2008

Navy Federal Credit Union is attributing its ‘green’ corporate campus for dropping employee turnover from 60% annually to 17%, a 43% reduction.

According to an article on the new space, Navy Federal stumbled onto sustainable ARCHITECTURE in an attempt to improve the work environment for employees.

Ebb Ebbesen, SVP of construction and process improvements at Navy FCU, is quoted as saying, “We were looking for a building where employees are pleased to come to work in the morning and still smiling when they leave at night.”

The new facility is home to 3,000 employees and has more than 500,000 square feet of office space—all of it “LEED rated.”

Exterior of Navy facility Navy FCU facility feature
Navy facility interior Navy FCU facility furniture

Key Question: Did Navy FCU actually receive LEED certification, or did it just use “the LEED template for discipline,” as SVP Ebbesen phrased it?

Bottom Line: Navy FCU justifies its investment in the facility by looking at costs over a 30-year period:

  • 92% of costs goes to employees
  • 6% goes to maintenance and operation
  • 2% of costs are represented by the initial construction investment

The architect on the project was ASD out of Atlanta, Georgia. The Resolve furniture system is from Herman Miller.