Branch Experience Archive
A full-scale prototype -- built entirely from cardboard boxes -- becomes the branch of the future for Australia’s largest banking co-op, with roaming concierges and an herb wall.
A collection of notable branch design in the retail banking sector, including a wine bar, a spartan whitewashed branch, and Virgin Money's first store.
Four of South Africa’s biggest banks rolled out fancy new branches stuffed with tech. But does all the high-tech gadgetry come at the expense of personal interactions?
Banks explore a wide range of innovations in branches -- iPads, espresso bars, meeting pods, internet kiosks, and even custom scents -- in this photo essay with 50+ images.
Virgin Money rolls out its first store… A credit union introduces its anti-bank branch… ING hits the road… Plus photos of five other branch experiences.
When the first Air Bank branch opens, customers will be free to sit at any of 8 computer terminals and conduct their banking — either self-serve or side-by-side with a customer service representative.
For all the benefits online and mobile banking solutions offer, instant issue cards is one convenience available only at physical branch locations.
A photo tour of 10 of the latest in contemporary retail banking concepts.
Ziraat is one of the world's first banks to deploy tellerless branch "pods." They aim to have 1,000 across Turkey, each costing around $100,000.
How should branches handle transactions in an increasingly tech world? Coastal FCU’s answer: replace tellers at all 13 of its branches with video.
No cash, no tellers. This isn't a branch. It's a giant ad for the bank.
Each branch has 15 employees and a manager serving customers via phone, email, SMS and online.
When VIPs walk into Standard Chartered's new high-tech branch, an RFID chip automatically alerts the brand manager and relationship manager.
With 78 pages and nearly 100 photos showcasing 27 different retail banking experiences, this book is a must-have.