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Branches Archive

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Branch Showcase: Experimental Concept Stores & Flagship Designs

Branch Showcase: Experimental Concept Stores & Flagship Designs

Banks explore a wide range of innovations in branches -- iPads, espresso bars, meeting pods, internet kiosks, and even custom scents -- in this photo  
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Branches Remain Popular, Even With Consumers Who Don’t Use Them

Branches Remain Popular, Even With Consumers Who Don’t Use Them

Research shows that levels of branch attachment remain very high, even in segments of customers that don't use branches any more.  
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Branch Today, Gone Tomorrow

Branch Today, Gone Tomorrow

Best-selling author and financial futurist Brett King pens his predictions in a new book with an ultra-bullish perspective on the future of digital banking.  
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Branch Showcase: Virgin | ING Express | Financial Spa

Branch Showcase: Virgin | ING Express | Financial Spa

Virgin Money rolls out its first store… A credit union introduces its anti-bank branch… ING hits the road… Plus photos of five other branch experiences.  
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Mobile ATMs: Banks on Wheels

Mobile ATMs: Banks on Wheels

Financial institutions talking about themes like “community” or “convenience” should definitely consider deploying a mobile ATM. Here's some tips to help you shape the customer  
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Customers Saddle Up With Staff in ‘Air Bank’ Branch

Customers Saddle Up With Staff in ‘Air Bank’ Branch

When the first Air Bank branch opens, customers will be free to sit at any of 8 computer terminals and conduct their banking — either  
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Social Media Check-In Promos Reward Frequent Branch Visits

Social Media Check-In Promos Reward Frequent Branch Visits

Check out how one bank and one credit union are using GPS-based social media "check-in" contests. Both reward people for making frequent branch visits, but  
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Instant Issue Debit/Credit Cards: A Branch-Only Convenience

Instant Issue Debit/Credit Cards: A Branch-Only Convenience

For all the benefits online and mobile banking solutions offer, instant issue cards is one convenience available only at physical branch locations.  
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Branch Design Showcase: The Sleek, Slick and Ultra-High Tech

Branch Design Showcase: The Sleek, Slick and Ultra-High Tech

A photo tour of 10 of the latest in contemporary retail banking concepts.  
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Are These Freestanding Video Kiosks the Branch of Tomorrow?

Are These Freestanding Video Kiosks the Branch of Tomorrow?

Ziraat is one of the world's first banks to deploy tellerless branch "pods." They aim to have 1,000 across Turkey, each costing around $100,000.  
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Transactions Move to Video as Branches Go Completely Tellerless

Transactions Move to Video as Branches Go Completely Tellerless

How should branches handle transactions in an increasingly tech world? Coastal FCU’s answer: replace tellers at all 13 of its branches with video.  
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ING DIRECT Opens Gorgeous Flagship Café in Toronto

ING DIRECT Opens Gorgeous Flagship Café in Toronto

See how ING transformed this former Pier One location into a stunning three-story retail banking space.  
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Bank Pushes Alternative Channels with Ultra-Sleek iBank Store

Bank Pushes Alternative Channels with Ultra-Sleek iBank Store

No cash, no tellers. This isn't a branch. It's a giant ad for the bank.  
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Four Virtual Branches Mimic Bank’s Traditional Model

Four Virtual Branches Mimic Bank’s Traditional Model

Each branch has 15 employees and a manager serving customers via phone, email, SMS and online.  
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Va Va Voom! A Wildly Cool Branch With Paris Style

Va Va Voom! A Wildly Cool Branch With Paris Style

This branch is part concept store, part innovation lab and part upscale salon — a riot of colors blending 21st century tech with French flair.  
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Saturdays & Sunday Branch Hours Becoming the Norm

Saturdays & Sunday Branch Hours Becoming the Norm

Are big banks open weekends more than smaller ones? And how do they manage staffing? Check out this study, then take the poll.  
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RFID Chips Spell End to Branch Lines for High-Value Customers

RFID Chips Spell End to Branch Lines for High-Value Customers

When VIPs walk into Standard Chartered's new high-tech branch, an RFID chip automatically alerts the brand manager and relationship manager.  
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What’s In Store for the Future of Branches

What’s In Store for the Future of Branches

Standard Chartered talks about the changing face of consumer banking and why banks are beginning to think more like retailers.  
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Free Book with 90+ Photos of Branded Retail Branch Environments

Free Book with 90+ Photos of Branded Retail Branch Environments

With 78 pages and nearly 100 photos showcasing 27 different retail banking experiences, this book is a must-have.  
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RBC Debuts New Retail Store Concept

RBC Debuts New Retail Store Concept

A blend of progressive design, visual merchandising, digital interactivity and Microsoft Surface technology.  
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