Branches Archive
BMO Tests Nanobranch Strategy With Studio-Sized Store
BMO's ‘studio branch’ measures less than 900 square feet. As banks build smaller and smaller branches, one question remains: How tiny can these nanobranches get?
Branch Showcase: 12 Concept Designs From Around The World
A massive collection of fascinating retail branch concepts -- nearly 100 photos of a dozen different projects spanning 11 different countries in 6 continents. A must see!
Retail Lab Oozing Tech Showcases Digital Banking Solutions
It’s not a branch, it’s a digital banking showroom dripping with technology -- strategically situated in the middle of a consumer shopping mecca.
‘Inspiration Branch’ With Hollywood-Style Sets Creates 3D Theater Of Dreams
Summit Credit Union builds an ‘Inspiration Branch’ to help its members visualize their goals and dreams.
Wells Fargo Mini-Branches And The Shrinking Retail Footprint
Wells Fargo is launching a new branch concept -- what it’s calling “the neighborhood bank format” -- with a footprint one-third of the size of a typical location. Take a look.
BofA Rolls Out ATMs With Live Teller Video Chat
Bank of America launches interactive teller machines that link customers to real tellers with live video chats.
Wells Fargo ATMs Can Predict What People Want
Using predictive analytics, Wells Fargo’s new ATMs present customers with an array of buttons all based on their previous transactions and preferences.
Barclays Offers Free Public Wi-Fi Across 1,500 Branches
Barclays is the first major UK bank to offer free Wi-Fi access in all its branches. They say it will help staff sell mobile banking solutions to customers.
Branch Showcase – ING Pumpkin | NAB Test Lab | Robot Greeter
This big portfolio of 10 branch design projects from around the world includes 32 photos and two videos.
Two New Branch Prototypes To Serve As ‘Living Labs’
Following an 18-month development period, Vancity has rolled out a new retail prototype designed to bring its branch experience in line with its brand vision.
Innovation, iPads Transform Customer Experience At DBS Flagship Branch
This new flagship location integrates innovative technologies like touchscreen tablets and interactive motion-sensing video walls with strategic branch design.
PNC Bank’s Green Branch To Produce More Energy Than It Consumes
A new PNC branch is so efficient the bank will probably be generating more energy than it uses, selling any surplus power back to the grid.
Digital Merchandising: ‘Way Beyond Branch Signs And Displays’
One of the financial industry's leading digital merchandising companies talks about trends, ROI and the future of branch signage.
Concept Branch Built From Cardboard Box Prototype Includes Herb Garden
A full-scale prototype -- built entirely from cardboard boxes -- becomes the branch of the future for Australia’s largest banking co-op, with roaming concierges and an herb wall.
Branch Showcase: Wine Bar, Virgin Money, iPad Kiosks
A collection of notable branch design in the retail banking sector, including a wine bar, a spartan whitewashed branch, and Virgin Money's first store.
Banks In South Africa Roll Out Some Crazy Branch Designs
Four of South Africa’s biggest banks have rolled out fancy new branches stuffed with tech. But does all the high-tech gadgetry come at the expense of personal interactions?
Branch Showcase: Experimental Concept Stores & Flagship Designs
Banks explore a wide range of innovations in branches -- iPads, espresso bars, meeting pods, internet kiosks, and even custom scents -- in this photo essay with 50+ images.
Branch Showcase: Virgin | ING Express | Financial Spa
Virgin Money rolls out its first store… A credit union introduces its anti-bank branch… ING hits the road… Plus photos of five other branch experiences.
Mobile ATMs: Banks on Wheels
Financial institutions talking about themes like “community” or “convenience” should definitely consider deploying a mobile ATM. Here's some tips to help you shape the customer experience.
Customers Saddle Up With Staff in ‘Air Bank’ Branch
When the first Air Bank branch opens, customers will be free to sit at any of 8 computer terminals and conduct their banking — either self-serve or side-by-side with a customer service representative.
