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Branch Design Archive

Freeze! The Cold Hard Facts on Robberies 2006

Here is the FBI's official data on robberies of financial institutions, including injuries and deaths for 2006. TOTAL NUMBER OF ROBBERIES: 6,985 Bank robberies: 6,154 (88%) Credit union robberies: 521 (7%) Other…

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Umpqua Bank’s Branch of the Future

The much-admired Umpqua Bank has created this fascinating video depicting one possible vision of the (very near?) future of financial services. Take a look: [youtube]A_dGWikwuXw[/youtube] What's particularly interesting about the video is…

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Green Branch® Is a Federally Registered Trademark

“PNC has more certified green buildings than any company on Earth.” – PNC website Here's something interesting you might not have heard. In 2008, the U.S. Patent & Trademark Office approved a…

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Greeter is center stage in new branch’s open floor plan

The latest branch for Delta Community Credit Union, its tenth, features an open floor plan starring a greeter station in the middle of all the action. The branch's operational model is similar…

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New branch to be ‘relationship banking center’

Teller transactions at Erie General Electric FCU's newest branch will be conducted "at 'teller pods,' where members and employees can communicate openly without the barrier of a counter," according to the CU…

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New FirstBank branch model features teller pods

FirstBank’s next branch won’t have a traditional teller line. Instead, the bank will have what is known in the financial industry as “teller pods.” Teller pods were introduced into the mainstream by…

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Omaha Bank’s New Branch Concept Includes ‘Virtual Koi Pond’

First National Bank of Omaha has unveiled a new retail prototype at its new Shadow Lake Towne Center branch. Features include a “virtual Koi pond” that directs customers to interactive kiosks where…

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‘Green’ call center credited for 43% reduction in turnover

Navy Federal Credit Union is attributing its 'green' corporate campus for dropping employee turnover from 60% annually to 17%, a 43% reduction. According to an article on the new space, Navy Federal…

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Credit union adds third branch with nice design

University of Illinois Employees Credit Union, a $157 million financial institution, has a new branch in Urbana. The 6,500 square foot facility cost $2 million to build and will employ 20. Branch…

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Interactive financial ads you’ll get a kick out of (literally)

North Island Credit Union in San Diego has taken interactive advertising a step further. Two steps, actually. With your feet. This isn't your typical "interactive advertising" (as in the "online" kind). The…

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Designing branch interiors like a living room

This Memphis Business Journal article (PDF here) says the design of bank branches has become "a branding bonanza." The article says the key to designing a bank or credit union is "making…

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Students Help Credit Union Name School Branch

A high school sophomore won a $50 prize for coming up with the new name for the St. Vrain Valley Credit Union’s student-run branch at a local high school. The winning student…

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