Branch Design Archive

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Retail Lab Oozing Tech Showcases Digital Banking Solutions

It’s not a branch, it’s a digital banking showroom dripping with technology -- strategically situated in the middle of a consumer shopping mecca.

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‘Inspiration Branch’ With Hollywood-Style Sets Creates 3D Theater Of Dreams

Summit Credit Union builds an ‘Inspiration Branch’ to help its members visualize their goals and dreams.

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Wells Fargo Mini-Branches And The Shrinking Retail Footprint

Wells Fargo's new branch concept -- what it calls “the neighborhood bank format” -- has a footprint one-third of the size of a typical location. Take a look.

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BofA Rolls Out ATMs With Live Teller Video Chat

Bank of America launches interactive teller machines that link customers to real tellers with live video chats.

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Wells Fargo ATMs Can Predict What People Want

Using predictive analytics, Wells Fargo’s new ATMs present customers with an array of buttons all based on their previous transactions and preferences.

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Barclays Offers Free Public Wi-Fi Across 1,500 Branches

Barclays is the first major UK bank to offer free Wi-Fi access in all its branches. They say it will help staff sell mobile banking solutions to customers.

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Branch Showcase – ING Pumpkin | NAB Test Lab | Robot Greeter

This big portfolio of 10 branch design projects from around the world includes 32 photos and two videos.

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Two Branch Prototypes To Serve As ‘Living Labs’

Following an 18-month development period, Vancity rolled out a new retail prototype designed to bring its branch experience in line with its brand vision.

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Innovation, iPads Transform Customer Experience At DBS Flagship Branch

This new flagship location integrates innovative technologies like touchscreen tablets and interactive motion-sensing video walls with strategic branch design.

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PNC Bank’s Green Branch To Produce More Energy Than It Consumes

A new PNC branch is so efficient the bank will probably be generating more energy than it uses, selling any surplus power back to the grid.

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Concept Branch Built From Cardboard Box Prototype Includes Herb Garden

A full-scale prototype -- built entirely from cardboard boxes -- becomes the branch of the future for Australia’s largest banking co-op, with roaming concierges and an herb wall.

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Branch Showcase: Wine Bar, Virgin Money, iPad Kiosks

A collection of notable branch design in the retail banking sector, including a wine bar, a spartan whitewashed branch, and Virgin Money's first store.

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Banks In South Africa Roll Out Some Crazy Branch Designs

Four of South Africa’s biggest banks rolled out fancy new branches stuffed with tech. But does all the high-tech gadgetry come at the expense of personal interactions?

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Branch Showcase: Experimental Concept Stores & Flagship Designs

Banks explore a wide range of innovations in branches -- iPads, espresso bars, meeting pods, internet kiosks, and even custom scents -- in this photo essay with 50+ images.

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Branch Showcase: Virgin | ING Express | Financial Spa

Virgin Money rolls out its first store… A credit union introduces its anti-bank branch… ING hits the road… Plus photos of five other branch experiences.

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Mobile ATMs: Banks on Wheels

Financial institutions talking about themes like “community” or “convenience” should definitely consider deploying a mobile ATM. Here's some tips to help you shape the customer experience.

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Customers Saddle Up With Staff in ‘Air Bank’ Branch

When the first Air Bank branch opens, customers will be free to sit at any of 8 computer terminals and conduct their banking — either self-serve or side-by-side with a customer service representative.

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Instant Issue Debit/Credit Cards: A Branch-Only Convenience

For all the benefits online and mobile banking solutions offer, instant issue cards is one convenience available only at physical branch locations.

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Branch Design Showcase: The Sleek, Slick and High Tech

A photo tour of 10 of the latest in contemporary retail banking concepts.

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Are These Freestanding Video Kiosks the Branch of Tomorrow?

Ziraat is one of the world's first banks to deploy tellerless branch "pods." They aim to have 1,000 across Turkey, each costing around $100,000.

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