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Branch Design Archive

BMO Tests Nanobranch Strategy With Studio-Sized Store

BMO's ‘studio branch’ measures less than 900 square feet. As banks build smaller and smaller branches, one question remains: How tiny can these nanobranches get?

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Branch Showcase: 12 Concept Designs From Around The World

A massive collection of fascinating retail branch concepts -- nearly 100 photos of a dozen different projects spanning 11 different countries in 6 continents. A must see!

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Retail Lab Oozing Tech Showcases Digital Banking Solutions

It’s not a branch, it’s a digital banking showroom dripping with technology -- strategically situated in the middle of a consumer shopping mecca.

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‘Inspiration Branch’ With Hollywood-Style Sets Creates 3D Theater Of Dreams

Summit Credit Union builds an ‘Inspiration Branch’ to help its members visualize their goals and dreams.

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Wells Fargo Mini-Branches And The Shrinking Retail Footprint

Wells Fargo's new branch concept -- what it calls “the neighborhood bank format” -- has a footprint one-third of the size of a typical location. Take a look.

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BofA Rolls Out ATMs With Live Teller Video Chat

Bank of America launches interactive teller machines that link customers to real tellers with live video chats.

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Wells Fargo ATMs Can Predict What People Want

Using predictive analytics, Wells Fargo’s new ATMs present customers with an array of buttons all based on their previous transactions and preferences.

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Barclays Offers Free Public Wi-Fi Across 1,500 Branches

Barclays is the first major UK bank to offer free Wi-Fi access in all its branches. They say it will help staff sell mobile banking solutions to customers.

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Branch Showcase – ING Pumpkin | NAB Test Lab | Robot Greeter

This big portfolio of 10 branch design projects from around the world includes 32 photos and two videos.

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Two Branch Prototypes To Serve As ‘Living Labs’

Following an 18-month development period, Vancity rolled out a new retail prototype designed to bring its branch experience in line with its brand vision.

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Innovation, iPads Transform Customer Experience At DBS Flagship Branch

This new flagship location integrates innovative technologies like touchscreen tablets and interactive motion-sensing video walls with strategic branch design.

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PNC Bank’s Green Branch To Produce More Energy Than It Consumes

A new PNC branch is so efficient the bank will probably be generating more energy than it uses, selling any surplus power back to the grid.

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Concept Branch Built From Cardboard Box Prototype Includes Herb Garden

A full-scale prototype -- built entirely from cardboard boxes -- becomes the branch of the future for Australia’s largest banking co-op, with roaming concierges and an herb wall.

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Branch Showcase: Wine Bar, Virgin Money, iPad Kiosks

A collection of notable branch design in the retail banking sector, including a wine bar, a spartan whitewashed branch, and Virgin Money's first store.

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Banks In South Africa Roll Out Some Crazy Branch Designs

Four of South Africa’s biggest banks rolled out fancy new branches stuffed with tech. But does all the high-tech gadgetry come at the expense of personal interactions?

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Branch Showcase: Experimental Concept Stores & Flagship Designs

Banks explore a wide range of innovations in branches -- iPads, espresso bars, meeting pods, internet kiosks, and even custom scents -- in this photo essay with 50+ images.

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Branch Showcase: Virgin | ING Express | Financial Spa

Virgin Money rolls out its first store… A credit union introduces its anti-bank branch… ING hits the road… Plus photos of five other branch experiences.

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Mobile ATMs: Banks on Wheels

Financial institutions talking about themes like “community” or “convenience” should definitely consider deploying a mobile ATM. Here's some tips to help you shape the customer experience.

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Customers Saddle Up With Staff in ‘Air Bank’ Branch

When the first Air Bank branch opens, customers will be free to sit at any of 8 computer terminals and conduct their banking — either self-serve or side-by-side with a customer service representative.

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Instant Issue Debit/Credit Cards: A Branch-Only Convenience

For all the benefits online and mobile banking solutions offer, instant issue cards is one convenience available only at physical branch locations.

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