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Branch Strategies Archive

Blow Up Your Old Banking Distribution Strategy

Banks and credit unions need to rebuild distribution models reflecting customers who use digital channels but want branch access as well.

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Does Augmented Reality Have A Place In Bank Branches?

There's a lot of buzz about augmented reality wearables like Google Glass, but can this virtual tech be leveraged inside branch locations?

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Bank Branch Coverage Remains Unchanged, Even After Recent Closures

A new study finds that recent bank branch closings are not yet reflective of changes in consumer transaction behavior.

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Branch Locations Are No Longer The Key to Growth

Online and mobile channels are changing the way people do business... and the way financial institutions need to view growth.

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10 Ways iBeacon Can Improve Banking Sales & Service

Banks and credit unions can improve cross-selling and customer service by adding iBeacon technology to their branches.

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One Third of Consumers Are Now Banking Without Branches

One in three Americans haven't visited a bank branch in the last six months. But half of all consumers still bank in person.

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PNC Tests Multiple Concept Designs to Find Branch Sweet Spot

PNC is experimenting with its branch strategy, testing different concepts to find a new solution that will meet consumers' changing need.

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Why Branches Aren’t Dead Yet

It's trendy to say branches are "dead," but it's just not that simple. Here are 13 points that frequently escape discussion in the branch debate.

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Banks Can’t Close Branches Fast Enough

While branch closings are increasing, many more branches would be closed if there wasn't concern for public or governmental backlash.

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Notably Quotable: Branches?

We asked 12 bank and credit union experts a simple one-word question: "Branches?" The range of answers reflects division across the industry.

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The Myth of Branch Decline

For three years, more banks had closed more branches than they opened. But the trend reversed in 2013. Does it signal a new branch boom?

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Death of Physical Branches: Is it Inevitable?

Are branches still relevant? Or are they doomed to the same fate as Blockbuster and Borders? This analysis looks at three perspectives.

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Banking 2020: Digital Channels Threaten Branch-Based Model

Consumers say they'll branches as much if not more than they do today. But all indicators suggest the tide is shifting to digital channels.

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Are Branches Doomed By Mobile Banking?

Most consumers can imagine they’ll bank 100% digitally in the future, even those who love branches and check writing.

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BofA Employees Picket Video Teller Technology

Video teller machines will cost jobs, protestors say. But their picketing won't stop the inevitable.

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Consumers’ Addiction to Branch Banking Hard to Shake

Consumers are reluctant to let go of branches. A national study reveals what consumers think about branches today, and why they keep clinging to brick-and-mortar channels.

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Young Consumers Need Bank Branches

Adults under 30 are less likely avoid bank branches than older consumers, and aren’t as interested in opening accounts online.

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Women Switching Banks Need Branches More Than Men

One in four women over the age of 50 say branches are their primary concern when switching banks. How should financial marketers respond?

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3D Video Banking: A ‘Magical Experience’

Banks and credit unions are pushing the envelope of video banking with high-def, 3D technology and theater-quality surround sound systems.

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New Branches Are Rarer, Smaller and More Expensive Than Ever

New branches are getting smaller, and there are fewer of them. They are one quarter the size they were in 2013, but they still cost $1.3 to build.

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