Last chance! Only a few days left to register for The Financial Brand Forum 2017 and save! Hurry, ends Dec. 9th!   REGISTRATION INFO

Articles by Jim Marous

Jim Marous is co-publisher of The Financial Brand and publisher of the Digital Banking Report, a subscription-based publication that provides deep insights into the digitization of banking, with over 150 reports in the digital archive available to subscribers. You can follow Jim on Twitter and LinkedIn, or visit his professional website.

top_10

Top 10 Strategic Priorities for Banking in 2017

Improving the customer experience, using advanced analytics and reducing costs are the top 3 strategic priorities for banking in 2017.

More

digital_payments

US Consumers Won’t Change Payment Habits

The future success of digital payments hinges on contextual engagement, simplicity and bringing added value to each transaction.

More

moven_bank_smart_watch

Moven Promotes Financial Health With ‘Smart Savings Account’

The 'Smart Savings Account' from Moven provides a mobile-first savings option that includes tracking, gamification and incentives to save.

More

target-consumer200

Banks Don’t Understand Their Customers

Using data to understand consumers, deliver personalized experiences, improve pricing and increase profitability is the foundation for growth.

More

fintech

Fintech Firms Attacking All Facets of Banking

As the scope and impact of fintech grows, traditional financial institutions must adapt through partnerships and investment in digital technology.

More

millennial-mind-200x200

Millennials Won’t Wait for Banks to Understand Them

Despite the size and importance of the Millennial segment, traditional banking organizations still aren't providing the experience expected.

More

bank_innovation

New Competitors Forcing Banks to Reevaluate Innovation Strategies

Banking providers are investing in innovation, changing business models and partnering with fintech firms to respond to digital consumer expectations.

More

fintech200

The Uncertain Future of Fintech

The relationship between traditional banking organizations and fintech providers changes as consumer demand for digital solutions evolve.

More

mobile-payments200

Why Don’t Millennials Love Digital Payments?

Mobile payments by Millennials fall short of potential due to security concerns and a tendency to favor traditional payment options.

More

baseball-glove-and-ball200

What Banking Can Learn from The World Series

Advanced data analytics has changed history in baseball. Banking can use the same approach to win customers and drive satisfaction.

More

invisible_banker

The Invisible Bank of the Future

Invisible banking is part of a broader connected way of life, where voice and advanced analytics power digital personal assistants.

More

customer-experience-heart200

Are Banks Really Committed To The Customer Experience?

Everyone in banking is talking about the "customer experience," but how many banks and credit unions are actually doing something about it?

More

user-experience-design200

User Experience Crucial to Mobile Banking Usage

Research finds that mobile design and customer experience ratings are strongly correlated to mobile banking app adoption and usage.

More

biometrics200

The Biometric Future of Banking

Passwords are a problem. That's why banks and credit unions must pursue biometric alternatives for authenticating mobile banking users.

More

one_to_one

Banking’s One-to-One Future is Finally Possible

Becoming a cognitive bank build around advance data analytics is the best way to achieve the promise of one-to-one customer relationships.

More

forgotten_generation

Banking’s Forgotten Generation?

Consumers over 50 are the fastest growing digital segment and drive the majority of financial institution revenues.

More