Why Marketing Has a Critical Stake in ‘Data Migration’ from Legacy Systems
Mergers and moving to the cloud help drive new thinking about data. Marketing must be in the room as decisions are made.
Mergers and moving to the cloud help drive new thinking about data. Marketing must be in the room as decisions are made.
A reset of existing business models in banking is underway, thanks to technology like artificial intelligence, hybrid cloud, embedded finance and banking as a service.
With the TD Bank deal scuttled, the 36th-largest U.S. bank lays out its game plan as an independent player. Deposits & tech are big focuses.
Not only must legacy systems be upgraded, but operations, culture and leadership must be in sync. Use of data analytics is essential.
When bank and credit union branches upgrade technology with network audio systems they can improve people's safety, security and health.
For many institutions, digital transformation is 'painting the front of the house.' Here's how People's United Bank tackles the full deal.
No strategy, poor execution and even 'algorithmic hacking' can doom banking efforts to personalize marketing via artificial intelligence.
Back-office tech must provide the level of CX consumers expect, or banking providers will continue struggling to engage digital consumers.
Fast-moving changes impact consumer expectations, competition, business models, the need for digital-ready talent and profitability.
Banking providers must be willing to embrace change, take risks and disrupt themselves (repeatedly) to keep pace and stay relevant.
A global report on payment trends reveals that there is no singular, clear path to success in the new payments ecosystem.
Banking must use artificial intelligence (AI) to improve customer insights, customer onboarding, risk management and back office operations.
Learn how to enhance your brand’s local visibility, generate more leads, and attract more customers, all while adhering to industry regulations and compliance.
Read More about The Power of Localized Marketing in Financial Services
Study reveals that financial institutions are using strategies from the past rather than the advanced technologies and digital media needed for the future.
To improve satisfaction and loyalty, banking providers must simplify both routine transactions and sales/service interactions.
Banking needs to respond to the expectations of an increasingly demanding consumer by committing both financial and human resources.
The quest to be a 'digital bank' is ongoing, and is much more than a rebranding exercise or just introducing a new mobile banking application.
How bank and credit union marketers can stitch data streams together to yield a rich, powerful view of consumers.
The Finserv 25 is a list of the most respected influencers in the financial services industry as selected by their peers.
An annual retail banking forecast compiled from more than 60 global financial services leaders and industry analysts.
The checking account of the future will most likely be a downloadable bank account with functionality desired by the digital consumer.
Two experts share their expertise on trends, challenges and opportunities shaping the future of business banking for community institutions.
Microsoft's director of AI in world financial services shares his expertise on the transformative potential of generative AI in banking, from optimizing processes to enhancing customer experiences.
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