In Brief: Robbery DNA, BofA Bah Humbug, credit cards
Click on the hotlinked summaries to read the full story.
Smells Like a Robbery: BNZ spraying robbers with traceable DNA micro-mist
Facebook? Twitter? Why you probably shouldn’t…
Bah Humbug: BofA cancels family’s Christmas w/24 overdraft fees totaling $840
The Night Shift: How do you staff a 24-hour video teller?
5 Wishes: If consumers could love a bank, here’s what it might look like
Credit Union Calamity: Capital woes undermine market opportunities
The Card Game: Watch this excellent Frontline exposé about credit cards online
Unmet Potential: CRM for financial services firms
Good, Bad, Ugly: Breaking down a US Bank direct mail piece
BankNotes365.com Online gallery with photos of robbers and the notes they pass
BAI Wrap Up: Netbanker’s executive summary of the best innovations
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More stories about: Briefs, BAI, BNZ, credit cards, CRM, Facebook, Twitter, US Bank, video tellers 
