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Bancography | Branch Planning, Marketing research, Brand Strategy, Products & Profitability

In Brief: On Hold, You Suck, Shoptimism

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November 3, 2009 | Free Subscription

Click on the hotlinked summaries to read the full story.

On Hold: ING Direct’s entertaining pre-recorded phone messages

You Suck: Which U.K. bank gets the most complaints?

Freeze! FBI’s 2009 Q2 robbery data for financial institutions

Yucky Trend: Image of banks continues to plummet

eStatements: Raddon breaks down why consumers say ‘no’

Sausage & Mash: Who said ATM screens have to be boring?

Blog & Tell: Credit union contest seeks 225-350 word articles on anything

Shoptimism: Chase banking on shoppers with new Sapphire card

Prime + 14%: BofA’s new “Basic” credit card

Financial Literacy: American Banker outlines the business case

Self-Service Delivery: ABA says drawing from other industries has pitfalls

Financially Fit: Yahoo!’s financial ed site, sponsored by BofA



This article © 2012 by The Financial Brand and may not be reproduced.

Market Match | New How-To Sessions in 2012 More stories about: Briefs, , , , , ,

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