In Brief: On Hold, You Suck, Shoptimism
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On Hold: ING Direct’s entertaining pre-recorded phone messages
You Suck: Which U.K. bank gets the most complaints?
Freeze! FBI’s 2009 Q2 robbery data for financial institutions
Yucky Trend: Image of banks continues to plummet
eStatements: Raddon breaks down why consumers say ‘no’
Sausage & Mash: Who said ATM screens have to be boring?
Blog & Tell: Credit union contest seeks 225-350 word articles on anything
Shoptimism: Chase banking on shoppers with new Sapphire card
Prime + 14%: BofA’s new “Basic” credit card
Financial Literacy: American Banker outlines the business case
Self-Service Delivery: ABA says drawing from other industries has pitfalls
Financially Fit: Yahoo!’s financial ed site, sponsored by BofA
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