August 17, 2009

Taking the Cake: CIBC’s brand standards for cake shapes, cake messages, frosting

Million $ Question: Credit union asks members to voluntarily agree to rate increases

Axe Grinder: Standard Bank responds to disgruntled Twitterer on its blog

The Rule of 5s: Rules-of-thumb for managing your teller queues

Wells Fargo: This in their online “lab”

Slideshow: Web 2.0 challenges for retail banks

Delicious Idea: Checking contest sends 12 couples to dinner anywhere in the world

Ad Barcodes: Take a picture of BMO ads with your phone to get a special offer

Naming Contest: The Unbank Unamed Checking Contest

Inbox Insight: Email expert breaks down a BofA email

So What? Blogger gives wake-up call to Westpac ad

Branch Design: A great interview, “Diversity is the future”

Social Media 101: Current issues for financial institutions

Case Study: Credit union expands with in-store branches

Make/Buy: Bank hires a popular internet personality instead of making its own

SmartyPig? A 3rd-party vendor with an online, goal-based 2.75% savings account

Super ATMs: Do what 90% of traditional tellers can do with 2-way A/V

©TM® Legal tips for to use and manage trademarks

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Previous related stories from The Financial Brand:

• Snapshots of stories you might have missed
• In Brief: Snapshots of stories you may have missed
• In Brief: Vanity firing, Reg E opt-in, ING social media
• News briefs for February 3, 2008

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