In Brief: Concept Branches | Facebook Ads | Twitter Citi
Delivery Channels
From Cafes to Boats: Big banks are redesigning branches with concept stores ♥
Free Webinar: Trends in Branch Branding, Design & Operations (instant playback) ♥
Video Banking: Credit union first in Saskatchewan to offer the service
Branch Expansion: Metro Bank gets £126 million to build, build, build
Big Bricks: PNC to open 200 more in-store branches
LEED Certified: Citi’s New York ’smart branch’ also one of its greenest
www.yourcompany.bank Power struggle over who will control desirable domain
Mobile Remote Deposit: Gaining in popularity and demand
That’s How I Roll… NBA star installs ATM in his own kitchen ♥
No Card Required: RBS adds ATM cash-dispensing feature to mobile banking app
Financial Marketing News & Headlines
Banking in Perspective: CEOs and marketing departments see things differently
¿No Comprende? US banks not doing enough to reach Hispanics online
Don’t They All Taste the Same? Is your bank just another beer?
Viewpoint: This banking newsletter from Harris Interactive is worth a look (PDF)
Dangling the Carrot: Is a travel sweepstakes the best thing for a bill pay promo?
Retro Promo: Old-fashions passbook savings account proves popular
Cutting Credit: US consumers curb credit card use in April
World Record: Bank builds record-breaking coin mosaic
P2P Lending: Startups in England continue to plug along
Update: Small steps forward for (Bank)Simple
Patriotic Promo: Bank rolls out products for veterans, just in time for 4th of July
Bleak Outlook: Less than 1-in-3 Britons optimistic about money
Pipe Dreams? Are consumers really willing to pay for additional banking services?
Social Media
Advertising on Facebook: What’s to ‘Like’?
Dear Commonwealth Bank… Blogger rips Aussie bank’s social media pow-wow ♥
Case Study: How Citi uses Twitter to improve customer service
Q&A: More on Citi’s Twitter strategy in this interview
Podcast: How AbleBanking uses social media for social good
Credit Unions
Name Dropping: Canada’s CUs dodge the “credit union” name, but at what cost? ♥
Pew Report: Credit union disclosures could be simpler
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