Comments on: How to Build Relationships with Branch Avoiders http://thefinancialbrand.com/2128/branchless-relationships/ Ideas and insights for financial marketers. Sat, 19 May 2012 12:13:30 +0000 hourly 1 http://wordpress.org/?v= By: Wesabe, We Hardly Knew You « Banking Kismet http://thefinancialbrand.com/2128/branchless-relationships/comment-page-1/#comment-7366 Wesabe, We Hardly Knew You « Banking Kismet Thu, 01 Jul 2010 14:30:58 +0000 http://thefinancialbrand.com/?p=2128#comment-7366 [...] important.  Ron Shevlin’s post Why Engagement Matters and The Financial Brand’s post How To Build Relationships With Branch Avoiders are two great insights into this.  Otherwise, you could look up one day and wonder where all your [...] [...] important.  Ron Shevlin’s post Why Engagement Matters and The Financial Brand’s post How To Build Relationships With Branch Avoiders are two great insights into this.  Otherwise, you could look up one day and wonder where all your [...]

]]> By: Jeffry Pilcher http://thefinancialbrand.com/2128/branchless-relationships/comment-page-1/#comment-592 Jeffry Pilcher Wed, 24 Sep 2008 21:52:47 +0000 http://thefinancialbrand.com/?p=2128#comment-592 Good points Taylor. Thanks for the comment. Good points Taylor. Thanks for the comment.

]]> By: Taylor Davidson http://thefinancialbrand.com/2128/branchless-relationships/comment-page-1/#comment-589 Taylor Davidson Wed, 24 Sep 2008 20:53:33 +0000 http://thefinancialbrand.com/?p=2128#comment-589 Great point on the handwritten note: doing the unexpected is a differentiator, especially when the unexpected demonstrates the extra effort and personal thought. It's not impossible for large companies to be personal if they can find ways to let their people be personable. What is it about the "corporate wall" that takes away our ability to connect with people? I also like the comparison between old and new "communication technologies". Too many companies use the new tools in a very impersonal way, when in fact the nature of the technology actually makes it easier to be personable. Great point on the handwritten note: doing the unexpected is a differentiator, especially when the unexpected demonstrates the extra effort and personal thought.

It’s not impossible for large companies to be personal if they can find ways to let their people be personable. What is it about the “corporate wall” that takes away our ability to connect with people?

I also like the comparison between old and new “communication technologies”. Too many companies use the new tools in a very impersonal way, when in fact the nature of the technology actually makes it easier to be personable.

]]> By: Tim McAlpine http://thefinancialbrand.com/2128/branchless-relationships/comment-page-1/#comment-585 Tim McAlpine Wed, 24 Sep 2008 15:21:22 +0000 http://thefinancialbrand.com/?p=2128#comment-585 Excellent advice. I particularly love getting a handwritten note. It so seldom happens these days. Excellent advice. I particularly love getting a handwritten note. It so seldom happens these days.

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