In Brief: It’s All About Fees | Robbery DNA | Rates Hit Highs & Lows
Sooo, Bank of America… How’s you like the water now?
Debit vs. Credit: The plastic war heats up
POS Transaction Fees: First Tennessee to charge customers 4¢ for debit, 14¢ for credit
Reversal of Fortunes: This bank will actually pay people $5/month for debit card usage
Conspiracy Probe: Lawmakers investigate collusion on debit fees
Fee-ding Frenzy: Community banks and credit unions smell blood
The Fee Debate: To bundle? Or add on?
Switch or Bitch? Do customers prefer moaning about service over actually taking action?
Backstroke Branding: BofA burnishes image with ads in wake of $5 debit fee outrage
Eww, You Smell Like Robbery: New spray hits robbers with traceable botanical DNA
The Elephant in the Room: Branches…
The Prediction That Finally Came True: Number of US branches decline
Worth 112 Branches: St. George Bank’s mobile platform doing more heavy lifting
Going Up, Up, Up: Credit card APRs reach another record high
Going Down, Down, Down: Mortgage rates hit record low
Locked Up: Citibank locks protesters inside one of its branches until the cops come
Doubling Down: Commonwealth Bank plans big boost for online marketing budget
Turbulence Ahead: 5 things credit union marketers must do in a shrinking GDP
Jaw Dropping Results: Survey shows 76% of credit unions don’t measure social media
Twitter Smackdown: Regulators in UK force financial firms to delete, amend tweets
6 Days in I.T. Hell: BofA’s website finally back to normal after being down for nearly a week
SwitchAgent: New product from Deluxe attacks migration of automatic payments
Skip-a-Payment: A good promotion to consider this upcoming Holiday season
Citi Revs Up Social Media: Their focus is B2B
Gays Welcome: With repeal of ‘Don’t Ask/Don’t Tell’ one military credit union opens its arms
e-Signatures: It’s what online account opening needs to be truly successful
PR Faux Pax: Don’t try editing your answers in a Q&A interview like PNB Paribas did
Bankers Lament: Ads can’t buy me love…?
Let the Healing Begin: UBS reputation could take decade to recover
What Women Want? Big Aussie bank targets female segment with multi-million dollar push
Filthy Rich: US Bank targets the ultra-rich (those worth $25+ million) with new division
Modest Wants: Citi pursues moderately affluent (those earning $130K+) in Australia
Hard Work: Optimizing the sales process following cutbacks in staff, branches
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