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In Brief: It’s All About Fees | Robbery DNA | Rates Hit Highs & Lows

October 20, 2011 | Subscribe Free

Sooo, Bank of America… How’s you like the water now?

Debit vs. Credit: The plastic war heats up

POS Transaction Fees: First Tennessee to charge customers 4¢ for debit, 14¢ for credit

Reversal of Fortunes: This bank will actually pay people $5/month for debit card usage

Conspiracy Probe: Lawmakers investigate collusion on debit fees

Fee-ding Frenzy: Community banks and credit unions smell blood

The Fee Debate: To bundle? Or add on?

Switch or Bitch? Do customers prefer moaning about service over actually taking action?

Backstroke Branding: BofA burnishes image with ads in wake of $5 debit fee outrage

Kiosk & Display | Digital Branch Merchandising

Eww, You Smell Like Robbery: New spray hits robbers with traceable botanical DNA

The Elephant in the Room: Branches…

The Prediction That Finally Came True: Number of US branches decline

Worth 112 Branches: St. George Bank’s mobile platform doing more heavy lifting

Going Up, Up, Up: Credit card APRs reach another record high

Going Down, Down, Down: Mortgage rates hit record low

Locked Up: Citibank locks protesters inside one of its branches until the cops come

Doubling Down: Commonwealth Bank plans big boost for online marketing budget

Turbulence Ahead: 5 things credit union marketers must do in a shrinking GDP

Jaw Dropping Results: Survey shows 76% of credit unions don’t measure social media

Twitter Smackdown: Regulators in UK force financial firms to delete, amend tweets

6 Days in I.T. Hell: BofA’s website finally back to normal after being down for nearly a week

EHS Design | Strategic Planning, Interior Design & Architecture

SwitchAgent: New product from Deluxe attacks migration of automatic payments

Skip-a-Payment: A good promotion to consider this upcoming Holiday season

Citi Revs Up Social Media: Their focus is B2B

Gays Welcome: With repeal of ‘Don’t Ask/Don’t Tell’ one military credit union opens its arms

e-Signatures: It’s what online account opening needs to be truly successful

PR Faux Pax: Don’t try editing your answers in a Q&A interview like PNB Paribas did

Bankers Lament: Ads can’t buy me love…?

Let the Healing Begin: UBS reputation could take decade to recover

What Women Want? Big Aussie bank targets female segment with multi-million dollar push

Filthy Rich: US Bank targets the ultra-rich (those worth $25+ million) with new division

Modest Wants: Citi pursues moderately affluent (those earning $130K+) in Australia

Hard Work: Optimizing the sales process following cutbacks in staff, branches



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