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	<title>Comments on: ‘Rewards Checking’: Bancvue’s ‘ubiquitous differentiator’</title>
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	<link>http://thefinancialbrand.com/2008/06/04/rewards-checking-ubiquitous-differentiator/</link>
	<description>All about financial brands and how they're built</description>
	<pubDate>Fri, 21 Nov 2008 17:43:35 +0000</pubDate>
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		<title>By: Prakash</title>
		<link>http://thefinancialbrand.com/2008/06/04/rewards-checking-ubiquitous-differentiator/#comment-79</link>
		<dc:creator>Prakash</dc:creator>
		<pubDate>Wed, 18 Jun 2008 14:43:50 +0000</pubDate>
		<guid isPermaLink="false">http://thefinancialbrand.com/?p=448#comment-79</guid>
		<description>Is it possible that consumers willing to open these checking account are going to turn into "rate shoppers" and end up grabbing the highest national rate available (http://www.money-rates.com/rewardschecking.htm) instead of worrying about a "local" bank or credit union offering this product??</description>
		<content:encoded><![CDATA[<p>Is it possible that consumers willing to open these checking account are going to turn into &#8220;rate shoppers&#8221; and end up grabbing the highest national rate available (http://www.money-rates.com/rewardschecking.htm) instead of worrying about a &#8220;local&#8221; bank or credit union offering this product??</p>
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		<title>By: Jeffry Pilcher</title>
		<link>http://thefinancialbrand.com/2008/06/04/rewards-checking-ubiquitous-differentiator/#comment-74</link>
		<dc:creator>Jeffry Pilcher</dc:creator>
		<pubDate>Wed, 18 Jun 2008 07:40:11 +0000</pubDate>
		<guid isPermaLink="false">http://thefinancialbrand.com/?p=448#comment-74</guid>
		<description>FirstROI and Bancvue are now enabling -- nay, they're almost on the verge of encouraging -- consumers to shop for the best rate with the release of their new site, &lt;a href="http://checkingfinder.com" rel="nofollow"&gt;CheckingFinder&lt;/a&gt;.

You can read NetBanker's &lt;a href="http://www.netbanker.com/2008/06/bancvuefirstroi_launches_check.html" rel="nofollow"&gt;article about it here&lt;/a&gt;.</description>
		<content:encoded><![CDATA[<p>FirstROI and Bancvue are now enabling &#8212; nay, they&#8217;re almost on the verge of encouraging &#8212; consumers to shop for the best rate with the release of their new site, <a href="http://checkingfinder.com" rel="nofollow">CheckingFinder</a>.</p>
<p>You can read NetBanker&#8217;s <a href="http://www.netbanker.com/2008/06/bancvuefirstroi_launches_check.html" rel="nofollow">article about it here</a>.</p>
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		<title>By: Doug True</title>
		<link>http://thefinancialbrand.com/2008/06/04/rewards-checking-ubiquitous-differentiator/#comment-43</link>
		<dc:creator>Doug True</dc:creator>
		<pubDate>Thu, 05 Jun 2008 02:23:20 +0000</pubDate>
		<guid isPermaLink="false">http://thefinancialbrand.com/?p=448#comment-43</guid>
		<description>As you mention in your post, credit unions are capable of engineering their own solution in the rewards checking space.  Done right this can offer more value back to the membership as you are not paying a third party to deliver the solution.  Plus, more flexibility on making your own rewards checking unique and delivering what makes sense for your membership.  This is what we have done at FORUM.  Ron, is correct that profitability of the product is not dependant on members not meeting the requirements.  Driving debit card usage with a signature at retailers is the key.</description>
		<content:encoded><![CDATA[<p>As you mention in your post, credit unions are capable of engineering their own solution in the rewards checking space.  Done right this can offer more value back to the membership as you are not paying a third party to deliver the solution.  Plus, more flexibility on making your own rewards checking unique and delivering what makes sense for your membership.  This is what we have done at FORUM.  Ron, is correct that profitability of the product is not dependant on members not meeting the requirements.  Driving debit card usage with a signature at retailers is the key.</p>
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		<title>By: Jeffry Pilcher</title>
		<link>http://thefinancialbrand.com/2008/06/04/rewards-checking-ubiquitous-differentiator/#comment-42</link>
		<dc:creator>Jeffry Pilcher</dc:creator>
		<pubDate>Wed, 04 Jun 2008 19:26:25 +0000</pubDate>
		<guid isPermaLink="false">http://thefinancialbrand.com/?p=448#comment-42</guid>
		<description>@Ron

Good point about "right-channeling."

Can you explain interchange fees and how that makes money, especially when you're rebating ATM fees? I don't know enough about how that works.

The question financial institutions are facing about Rewards Checking isn't one of differentiation anymore. It's a question of competitive survival. They are asking themselves, "Do I *have to* offer this now, just to stay in the game?"

As consumers, we should all love this. It's great for us.</description>
		<content:encoded><![CDATA[<p>@Ron</p>
<p>Good point about &#8220;right-channeling.&#8221;</p>
<p>Can you explain interchange fees and how that makes money, especially when you&#8217;re rebating ATM fees? I don&#8217;t know enough about how that works.</p>
<p>The question financial institutions are facing about Rewards Checking isn&#8217;t one of differentiation anymore. It&#8217;s a question of competitive survival. They are asking themselves, &#8220;Do I *have to* offer this now, just to stay in the game?&#8221;</p>
<p>As consumers, we should all love this. It&#8217;s great for us.</p>
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		<title>By: Ron Shevlin</title>
		<link>http://thefinancialbrand.com/2008/06/04/rewards-checking-ubiquitous-differentiator/#comment-41</link>
		<dc:creator>Ron Shevlin</dc:creator>
		<pubDate>Wed, 04 Jun 2008 17:59:12 +0000</pubDate>
		<guid isPermaLink="false">http://thefinancialbrand.com/?p=448#comment-41</guid>
		<description>DISCLAIMER: I am not here to defend, or speak for, Bancvue. Just commenting based on my understanding of what they're doing or trying to do.

First off, yes, it isn't differentiating when "everyone is doing it". But "everyone" ISN'T doing it. The reality is that when you offer a widely-used consumer product, achieving that degree of differentiation is nearly impossible. But I would contend that it IS differentiation if it places you in one bucket versus another (ie, high-yield product provider). 

The problem, then, with so many of the implementations isn't the Bancvue product, it's the fact that many of the banks deploying simply tack it on to their existing set of products, and give branch and call center reps little guidance for helping customers understand if it's right for them.

As for "what makes Rewards Checking doable", there are at least two other factors (beyond forfeiting ATM rebates and high interest) that make the account attractive to banks: 1) lower cost to serve by right-channeling transactions out of higher cost channels, and 2) interchange fees on debit card transactions. The CUs and comm. banks that have implemented the product can certainly speak with more data and experience on this than I can, but my understanding is that profitability of the product does not rely on customers not meeting the requirements.</description>
		<content:encoded><![CDATA[<p>DISCLAIMER: I am not here to defend, or speak for, Bancvue. Just commenting based on my understanding of what they&#8217;re doing or trying to do.</p>
<p>First off, yes, it isn&#8217;t differentiating when &#8220;everyone is doing it&#8221;. But &#8220;everyone&#8221; ISN&#8217;T doing it. The reality is that when you offer a widely-used consumer product, achieving that degree of differentiation is nearly impossible. But I would contend that it IS differentiation if it places you in one bucket versus another (ie, high-yield product provider). </p>
<p>The problem, then, with so many of the implementations isn&#8217;t the Bancvue product, it&#8217;s the fact that many of the banks deploying simply tack it on to their existing set of products, and give branch and call center reps little guidance for helping customers understand if it&#8217;s right for them.</p>
<p>As for &#8220;what makes Rewards Checking doable&#8221;, there are at least two other factors (beyond forfeiting ATM rebates and high interest) that make the account attractive to banks: 1) lower cost to serve by right-channeling transactions out of higher cost channels, and 2) interchange fees on debit card transactions. The CUs and comm. banks that have implemented the product can certainly speak with more data and experience on this than I can, but my understanding is that profitability of the product does not rely on customers not meeting the requirements.</p>
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		<title>By: Jeffry Pilcher</title>
		<link>http://thefinancialbrand.com/2008/06/04/rewards-checking-ubiquitous-differentiator/#comment-40</link>
		<dc:creator>Jeffry Pilcher</dc:creator>
		<pubDate>Wed, 04 Jun 2008 16:18:30 +0000</pubDate>
		<guid isPermaLink="false">http://thefinancialbrand.com/?p=448#comment-40</guid>
		<description>It's worth pointing out that with these accounts, if you fail to meet your monthly requirements, the account is still free, you just don't get ATM rebates nor earn interest. One person Twittered that the fact that a certain percentage of people will fail to make these requirements is what makes Rewards Checking doable.</description>
		<content:encoded><![CDATA[<p>It&#8217;s worth pointing out that with these accounts, if you fail to meet your monthly requirements, the account is still free, you just don&#8217;t get ATM rebates nor earn interest. One person Twittered that the fact that a certain percentage of people will fail to make these requirements is what makes Rewards Checking doable.</p>
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		<title>By: Gene Blishen</title>
		<link>http://thefinancialbrand.com/2008/06/04/rewards-checking-ubiquitous-differentiator/#comment-39</link>
		<dc:creator>Gene Blishen</dc:creator>
		<pubDate>Wed, 04 Jun 2008 16:12:53 +0000</pubDate>
		<guid isPermaLink="false">http://thefinancialbrand.com/?p=448#comment-39</guid>
		<description>Your bottom line is right on. It isn't differentiating when everyone is doing it. And it seems to be the ongoing quest -- to find something that does differentiate you. But does a single product do it? I wouldn't necessarily buy a car if it was the only product with power windows, but others may. When that feature is available everywhere else then it looses its original stance.

Maybe differentiation has to be some common point that is different but pervades most products. Maybe it is a different process.  It seems most products are just an evolution of something before it or it is so new it just takes a long time to come into the mainstream.</description>
		<content:encoded><![CDATA[<p>Your bottom line is right on. It isn&#8217;t differentiating when everyone is doing it. And it seems to be the ongoing quest &#8212; to find something that does differentiate you. But does a single product do it? I wouldn&#8217;t necessarily buy a car if it was the only product with power windows, but others may. When that feature is available everywhere else then it looses its original stance.</p>
<p>Maybe differentiation has to be some common point that is different but pervades most products. Maybe it is a different process.  It seems most products are just an evolution of something before it or it is so new it just takes a long time to come into the mainstream.</p>
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