Best of The Web: Banking Revolution | Checking Secrets | Fees Please | Bump!
Branding & Strategy
Despite What Everyone Says: There is no revolution in banking
New Adventures in Branch Banking: Great article exploring service models
Contrary to Popular Opinion: Here’s three common strategies you might rethink
Branches Without Bankers: “Lobby Banking” in tech-heavy e-branches
Don’t Bag The Branch Yet: Combo of clicks and bricks fill consumers’ needs
When Foot Traffic Walks Away: Will your bank survive?
Survey Says: Consumers still confused about what “credit unions” are
Down Under… Aussie bank’s brand tumbles into last place
Crash: Big tech glitch undermines NAB’s massive marketing push
Ascent Private Capital Management: US Bank’s new brand for wealthy customers
Financial Marketing
“Customer Service” It’s not a marketing strategy
Shhh! Here are the secrets to checking account marketing
Information Warfare: Banks with the best algorithms will win
Onboarding: The business case for banks and credit unions
Focusing on Small Business: Wells Fargo launches portal, TD sends out staffers
Surviving My Layoff: Credit union launches workshop for unemployed
“Help!” BofA opening 40 service centers for distressed homeowners
Checking, Deposits & Fees
$5 ATM Fees: Chase gets the message, consumers say no way
ATM Fee Crusade: Silly lawsuits over signage cost thousands of dollars
Going Up… BofA to increase fee on MyAccess Checking from $8.95 to $12
Name Game: “Free Checking” becomes “Asterisk-Free Checking”
Savings Sweepstakes: Nebraska gov signs savings account lottery bill
Overdraft Fees: TCF Bank eyes changes, piloting products
Prepaid Potential: Spurred by new regs, banks see opportunity in prepaid cards
Penalty Rate: BofA to slap 30% APR on those who miss credit card payments
Online, Mobile & Social Media
Bump! Pay someone through ING by “bumping” your phone into theirs
5 Lessons: What Chase should have done with its QR code promo
“Yes, I Accept” BofA to offer overdraft approval option via text messages
Remote Deposit: Gaining ground but still facing challenges
May 18: Bank social media experts to convene in New York
App Store: The 65 most popular iPad apps in the financial industry
Finally: BofA launches its own iPad app
Search For More: Briefs, ATMs, BofA, Chase, checking accounts, credit cards, ING Direct, iPad, overdrafts, prepaid cards, QR codes, remote deposits, TCFAll content © 2013 by The Financial Brand and may not be reproduced by any means without permission.
