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	<title>Comments on: Stop Talking, Ask Questions and Start Listening</title>
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	<description>Ideas and insights for financial marketers.</description>
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		<title>By: 5 Ways Financial Institutions Can Use Social Media* &#124; The Financial Brand: Marketing Insights for Banks &#38; Credit Unions</title>
		<link>http://thefinancialbrand.com/12901/stop-talking-ask-questions-and-start-listening/comment-page-1/#comment-23468</link>
		<dc:creator>5 Ways Financial Institutions Can Use Social Media* &#124; The Financial Brand: Marketing Insights for Banks &#38; Credit Unions</dc:creator>
		<pubDate>Wed, 01 Dec 2010 14:55:14 +0000</pubDate>
		<guid isPermaLink="false">http://thefinancialbrand.com/?p=12901#comment-23468</guid>
		<description>[...] PROACTIVE APPROACH This isn’t complicated. You simply ask questions. “What do you think we should be doing differently?” “What do you think about our new policy [...]</description>
		<content:encoded><![CDATA[<p>[...] PROACTIVE APPROACH This isn’t complicated. You simply ask questions. “What do you think we should be doing differently?” “What do you think about our new policy [...]</p>
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		<title>By: Stoppt das Geschwätz, stellt fragen, hört zu &#124; Finance 2.0</title>
		<link>http://thefinancialbrand.com/12901/stop-talking-ask-questions-and-start-listening/comment-page-1/#comment-9370</link>
		<dc:creator>Stoppt das Geschwätz, stellt fragen, hört zu &#124; Finance 2.0</dc:creator>
		<pubDate>Wed, 01 Sep 2010 19:15:14 +0000</pubDate>
		<guid isPermaLink="false">http://thefinancialbrand.com/?p=12901#comment-9370</guid>
		<description>[...] Dieser Artikel ist sehr stark beeinflusst vom Artikel: Stop Talking, ask questions and start listening aus &#8222;The Financial Brand&#8222; [...]</description>
		<content:encoded><![CDATA[<p>[...] Dieser Artikel ist sehr stark beeinflusst vom Artikel: Stop Talking, ask questions and start listening aus &#8222;The Financial Brand&#8222; [...]</p>
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		<title>By: Jason Powell</title>
		<link>http://thefinancialbrand.com/12901/stop-talking-ask-questions-and-start-listening/comment-page-1/#comment-8518</link>
		<dc:creator>Jason Powell</dc:creator>
		<pubDate>Mon, 09 Aug 2010 14:35:27 +0000</pubDate>
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		<description>I like Ben Franklin&#039;s, &quot;The Way to Wealth&quot; too. http://37signals.com/svn/posts/503-the-way-to-wealth-the-best-business-book-is-also-the-shortest

I don&#039;t think he had anything about social networking being a big money maker in there.</description>
		<content:encoded><![CDATA[<p>I like Ben Franklin&#8217;s, &#8220;The Way to Wealth&#8221; too. <a href="http://37signals.com/svn/posts/503-the-way-to-wealth-the-best-business-book-is-also-the-shortest" rel="nofollow">http://37signals.com/svn/posts/503-the-way-to-wealth-the-best-business-book-is-also-the-shortest</a></p>
<p>I don&#8217;t think he had anything about social networking being a big money maker in there.</p>
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		<title>By: Wie klingen eigentlich Banken? &#171; Finance 2.0</title>
		<link>http://thefinancialbrand.com/12901/stop-talking-ask-questions-and-start-listening/comment-page-1/#comment-8460</link>
		<dc:creator>Wie klingen eigentlich Banken? &#171; Finance 2.0</dc:creator>
		<pubDate>Sun, 08 Aug 2010 18:30:49 +0000</pubDate>
		<guid isPermaLink="false">http://thefinancialbrand.com/?p=12901#comment-8460</guid>
		<description>[...] auf zu sprechen, stellt Fragen und beginnt mit dem ZUHÖREN. via The Financial [...]</description>
		<content:encoded><![CDATA[<p>[...] auf zu sprechen, stellt Fragen und beginnt mit dem ZUHÖREN. via The Financial [...]</p>
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		<title>By: Kathryn</title>
		<link>http://thefinancialbrand.com/12901/stop-talking-ask-questions-and-start-listening/comment-page-1/#comment-8372</link>
		<dc:creator>Kathryn</dc:creator>
		<pubDate>Fri, 06 Aug 2010 13:31:12 +0000</pubDate>
		<guid isPermaLink="false">http://thefinancialbrand.com/?p=12901#comment-8372</guid>
		<description>I get the impression that banks don&#039;t understand just how reviled and mistrusted they are and therefore don&#039;t see the need to win friends. Even more unfortunate is how simple it is to reach out, given the technology available. Right now, some of the best uses of Twitter are for customer service.</description>
		<content:encoded><![CDATA[<p>I get the impression that banks don&#8217;t understand just how reviled and mistrusted they are and therefore don&#8217;t see the need to win friends. Even more unfortunate is how simple it is to reach out, given the technology available. Right now, some of the best uses of Twitter are for customer service.</p>
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		<title>By: Brady Walen</title>
		<link>http://thefinancialbrand.com/12901/stop-talking-ask-questions-and-start-listening/comment-page-1/#comment-8340</link>
		<dc:creator>Brady Walen</dc:creator>
		<pubDate>Thu, 05 Aug 2010 21:17:55 +0000</pubDate>
		<guid isPermaLink="false">http://thefinancialbrand.com/?p=12901#comment-8340</guid>
		<description>Successful social media efforts require that you have some basic social skills (if you don&#039;t have them, or they need improvement, the points outlined above can help in this department) and an understanding of how your choice of media (i.e. Facebook, Twitter, blog, etc.) can be used effectively.  Many people are &quot;hearing crickets&quot; because they&#039;re lacking in one or both of these areas.</description>
		<content:encoded><![CDATA[<p>Successful social media efforts require that you have some basic social skills (if you don&#8217;t have them, or they need improvement, the points outlined above can help in this department) and an understanding of how your choice of media (i.e. Facebook, Twitter, blog, etc.) can be used effectively.  Many people are &#8220;hearing crickets&#8221; because they&#8217;re lacking in one or both of these areas.</p>
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